Informacje o stanowisku
About Zowie:
At Zowie, we’re revolutionizing how businesses interact with their customers. We’re creating a future where AI Agents handle 100% of customer service interactions—delivering instant, personalized, and exceptional experiences.
We believe AI Agents represent the next major technological shift, and Zowie is positioned to lead the charge. Leading consumer brands like Monos, Decathlon, and InPost already trust our AI Agents to be on the front line of their customer care efforts, handling millions of conversations monthly.
Having found strong product market fit with our mid-market and enterprise customers, were now looking for an impact-driven Solutions Engineer to help our customers unlock maximum value from our highly extendable AI platform. At Zowie, Solutions Engineers are never bored, have a lot of autonomy, and thrive in a huge diversity of customer-, industry, or AI-specific challenges.
If youre passionate about understanding customers and delivering a lot of value to them quickly, check this role out and let us know!
We are:
- Ambitious and innovative. We never settle. We always look for better ways of doing things.
- Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.
- Unafraid of change. The market were in is changing rapidly and we thrive in this ever-evolving environment.
- Growing fast. You’ll have a lot of autonomy and impact as we grow.
Ideally, youll bring with you:
- A customer-first attitude
- Great communication skills to understand customer needs deeply and explain complex technical issues in simple terms
- Proven experience in business processing mapping and working with senior stakeholders in large organizations
- Ability to write accurate data retrieval and mapping JS scripts
- Great problem-solving skills
- Well-organized and with solid project management skills
- High proficiency in English (both spoken and written)
- Excitement about the power of AI tools
- High degree of ownership and autonomy
Itll be awesome if you have:
- Experience working with APIs (REST, GraphQL, SOAP web services, etc.)
- Strong project management skills
- Data analysis skills
- Experience working with low-code platforms or SaaS environment
About Zowie:
At Zowie, we’re revolutionizing how businesses interact with their customers. We’re creating a future where AI Agents handle 100% of customer service interactions—delivering instant, personalized, and exceptional experiences.
We believe AI Agents represent the next major technological shift, and Zowie is positioned to lead the charge. Leading consumer brands like Monos, Decathlon, and InPost already trust our AI Agents to be on the front line of their customer care efforts, handling millions of conversations monthly.
Having found strong product market fit with our mid-market and enterprise customers, were now looking for an impact-driven Solutions Engineer to help our customers unlock maximum value from our highly extendable AI platform. At Zowie, Solutions Engineers are never bored, have a lot of autonomy, and thrive in a huge diversity of customer-, industry, or AI-specific challenges.
If youre passionate about understanding customers and delivering a lot of value to them quickly, check this role out and let us know!
We are:
- Ambitious and innovative. We never settle. We always look for better ways of doing things.
- Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.
- Unafraid of change. The market were in is changing rapidly and we thrive in this ever-evolving environment.
- Growing fast. You’ll have a lot of autonomy and impact as we grow.
,[Be a bridge between business and technology - youll dive deep into business needs, understand processes, find improvement opportunities, and translate them into impactful solutions, Become the Zowie AI product expert - capable of finding non-obvious ways of achieving customers objectives, Lead advanced product configuration as well as customer onboarding and implementation projects, Work with customers’ technical teams to implement dedicated integrations with their systems, Work with our Customer Success Team to improve Zowie’s business value to existing customers Requirements: Scripting, Data retrieval scripts, Data mapping scripts, Problem solving, Communication skills, Project management, JavaScript, Python, API, REST API, GraphQL, SOAP, SaaS Additionally: Sport subscription, Training budget, Private healthcare, Small teams, Employee Stock Option Plan (ESOP), Unlimited paid time off, Great company offsites, Free coffee, Bike parking, Startup atmosphere, No dress code, Free snacks, In-house trainings, In-house hack days, Modern office, Free beverages.
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