Solution Architect – Site Reliability (SRE) & Observability

• defining the strategic vision for site reliability engineering, observability and platform engineering and planning tactical steps for implementation
• leading the design and governance of automated service operations, observability tooling, ensuring scalability, security, and cost efficiency
• scouting and analysing new observability features – matching them to business needs and notifying the engineers about potential improvements
• designing collaboration, automation and integration models
• defining standards/best practices for automated service operations, observability framework including alerting, SLOs, and distributed tracing across digital products
• configuring, integrating, administering, and maintaining observability for all relevant digital products, using Infrastructure as Code (IaC)
• ensuring comprehensive monitoring coverage across digital products
• supporting, advising, and coaching SRE engineers on the best ways to automate service operations, and the use observability tools
• supporting SRE engineers in troubleshooting and optimizing monitoring configurations
• guiding and mentoring engineers in implementing provisioning and configuration of observability tools using Infrastructure as Code
• engaging with the observability tool vendors to discuss complex technical issues and feature enhancements
• answering technical questions from product teams
• negotiating technical aspects of observability tools during procurement discussions to ensure optimal setup

Optional

• Lets be healthy – medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.
• Lets be balanced – work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.
• Lets be smart – we organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.
• Lets be responsible – each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.
• Lets be fun – company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!
• Lets be diverse – every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• integration events
• employee referral program
• charity initiatives

As a Solution Architect, you will be responsible for defining the strategic direction of the Site Reliability Engineering (SRE) service including observability and monitoring. This role focuses on architectural decisions, designing integrations, ensuring best practices, and advising SRE engineers and consulting customer teams on how to automate their service operations and leverage observability tools (e.g. Datadog) effectively.

ERGO Technology & Services S.A.