For our client, a company from pharmaceutical area, we realize a recruitment process on the position SOLUTION ARCHITECT – SERVICENOW.
Project Description:
Are you passionate about developing and delivering cutting-edge solutions to our stakeholders? As a member of our ServiceNow team in Digital, Data & IT, youll work alongside dedicated professionals who prioritize value creation and innovation with the goal of enhancing patients lives. Read more and apply today for a life-changing career.
responsibilities :
Defining development standards and guidelines and ensuring that development is aligned with ServiceNow standards and design scalable solutions for both current and future.
Bridging line of business requirements to technical solutions in ServiceNow
Ensuring coherence of solutions across the IT modules in ServiceNow.
Assisting Product Owners in refining stories and providing clear guidance to developers on how to configure solutions
Advising internal and external developers on technical solutions.
Keep Product Owners updated on new ServiceNow capabilities beneficial to stakeholders
Contributing to the our client ServiceNow community
Actively participate in architecture boards in ServiceNow, driving improvements to enhance scalability and reduce errors.
Participate in agile events for ServiceNow, providing guidance and support to developers and supporters in ServiceNow and contribute inputs to O&M, IT Risk Assessment, and ServiceNow Standard Operating Procedure.
Collaborate with architects, product owners, project managers, quality teams, and the process office across the our client landscape to refine requirements, minimize platform customization, and propose improvements and automation opportunities.
Ensure the health and reliability of the ServiceNow platform and supporting automation ideas from various areas within our client involving ServiceNow.
requirements-expected :
Over 10 years of experience in the IT industry, with 3+ years as a ServiceNow Architect or lead developer.
More than 5 years of hands-on development experience with ServiceNow.
Proficient in JavaScript, writing, review, and optimize code effectively.
Proficient in ServiceNow integrations and a deep understanding of integration frameworks.
Experience with ServiceNow ITOM Discovery, ITSM, GRC (preferred)
A strong background in understanding and working with IT processes
Experience in leading and delegating task to developers and team members, while maintaining a strong relationship with key stakeholders, ensuring delivery of the right solutions
Technical curiosity, staying updated with the latest advancements in ServiceNow and other relevant systems and tools.
Knowledge of SAFe (Scaled Agile Framework) and ITIL, understanding their principles and practices, and how they can be applied in DevOps.
Development background with a strong understanding of ServiceNow modules and capabilities.
Relevant IT experience in design, development, testing, documentation, implementation, and maintenance within large organizations.
Practical experience with CMDB, understanding of the data model & IRE.
Good understanding of the CSDM framework.
Experience in working with internal and external developers.
Exceptional written and verbal communication skills in English, along with strong presentation abilities.
High cultural sensitivity and ability to work effectively with diverse countries and cultures across multiple time zones, with the capability to lead the team when required and innovate within the framework to support both the team and the system.
