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Software Integration Engineer
  • Warsaw
Software Integration Engineer
Warszawa, Warsaw, Masovian Voivodeship, Polska
Link Group
7. 11. 2024
Informacje o stanowisku

Responsibilities:


  • Deeply understand our Customer’s gaming systems and acquire in-depth knowledge of their native API offerings.
  • Set up new operators integrating with our Customer’s native API.
  • Oversee the assigned operators integration on our Customer’s B2B platform, from initial setup to the go-live phase.
  • Provide proactive technical support and troubleshooting during the integration process to resolve issues promptly.
  • Ensure minimal impact on business operations during hyper-care.
  • Identify and categorize technical issues, escalating them to the internal tech team when necessary.
  • Serve as the primary technical contact for the internal tech team throughout the integration.
  • Maintain detailed records through ticketing systems and contribute to the growth and maintenance of the company’s knowledge base.
  • Develop internal documentation, including procedures, how-to guides, and other necessary operational resources.
  • Seek and implement improvements in integration processes to enhance efficiency and adopt best practices.


Job Skills & Qualifications:


  • Excellent verbal and written English communication skills.
  • Strong problem-solving and troubleshooting abilities.
  • Familiarity with AWS systems, including JSON.
  • Understanding of relational database management systems like MariaDB and SQL.
  • Experience with internal tools like JIRA and Confluence.
  • Basic knowledge of gaming platforms, and familiarity with JavaScript (Node + React) is a strong advantage.
  • Background in technical customer service within the iGaming industry is a plus.

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