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Software Engineer (AI/ML)
  • Kraków
Software Engineer (AI/ML)
Kraków, Kraków, Lesser Poland Voivodeship, Polska
HSBC Service Delivery (Polska) Sp. z o.o.
5. 9. 2025
Informacje o stanowisku

Software Engineer (AI/ML)

Miejsce pracy: Kraków

Technologies we use

Expected

  • Microsoft Azure

About the project

We are seeking a skilled and innovative Software Engineer to join our AI team. The ideal candidate will have a deep understanding of Large Language Models (LLMs) and hands-on experience in fine-tuning and deploying AI models tailored to specific domains. You will play a key role in developing cutting-edge NLP and machine learning solutions by designing effective prompts, integrating RAG (Retrieval-Augmented Generation) systems, and contributing to the overall performance and reliability of AI-driven tools.

Your responsibilities

  • Design, test, and optimize prompts for LLMs to achieve high-quality outputs across various use cases.
  • Fine-tune pre-trained models using domain-specific data to improve accuracy and contextual understanding.
  • Develop and implement solutions using Retrieval-Augmented Generation (RAG) and manage vector databases.
  • Lead or contribute to the design and development of NLP, ML, and AI systems.
  • Apply AI best practices to ensure fairness, transparency, and accountability in AI models and applications.
  • Collaborate with cross-functional teams to align technical efforts with business goals.
  • Write and maintain code in Python and work with tools like SQL, GitHub, CI/CD pipelines for effective development and deployment.
  • Work with cloud platforms (Azure, GCP) for development, deployment, and scaling of AI models.

Our requirements

  • Strong understanding of LLM architectures and expertise in fine tuning pre trained models on domain specific data.
  • Experience with RAG (Retrieval Augmented Generation), Prompt Engineering concepts and fundamentals (Vector DBs).
  • In depth knowledge of machine learning, deep learning, and NLP. Manage prioritization and technology work for building NLP, ML & AI solutions experience in experimenting and developing with LLM.
  • Follow AI best practices, ensuring fairness, transparency and accountability in AI model and system.
  • Good exposure in Python and strong knowledge in SQL, GitHub. Be familiar with CI/CD pipelines.
  • Cloud Platforms knowledge must: Azure /GCP.
  • Strong communication/presentation skills in English, can present technical solutions, capabilities, considerations, and features to business parties.

What we offer

  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN)
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • retirement pension plan
  • corporate library
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave
  • In-office gym

Recruitment stages

  • Online assessment
  • Phone interview
  • Job interview
  • Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBCs global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Thank you for interest in HSBC.
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Before you apply, please note that we will take into the consideration only applications that include the following statement:
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“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
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Due to the high number of applications, we reserve the right to contact selected candidates only.
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In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitment@hsbc.com.

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