Social Media Expert (Brand and Talent Marketing)

Join to apply for the Social Media Expert (Brand and Talent Marketing) role at Marsh McLennan.

This role will be based in Warsaw, Poland and work local business hours. It is a hybrid role requiring at least three days a week in the office.

The Social Media Expert is responsible for contributing to the planning and development of programs and campaigns in support of our brand and talent marketing. The role works closely with the brand marketing and enterprise social media teams, agencies, and internal stakeholders to develop social strategy, execute campaigns, analyze performance, provide insights, and manage brand reputation and crisis communication.

What you will do:

• Work with the enterprise social media team to develop social media programming and content for the brand and talent marketing, aligned to the marketing strategy, to deliver on key priorities.
• Build and execute organic and paid social media campaigns for business corporate pages.
• Own daily brand and crisis monitoring through technology and hands‑on monitoring across social media platforms, bringing together findings, insights, and recommendations for stakeholders.
• Champion employee advocacy, collaborating on colleague training and best practices, raising awareness and activating colleagues to support marketing goals.
• Lead weekly team meetings between social media and marketing stakeholders to discuss priorities, review programs, and align on actions, fostering a collaborative culture.
• Contribute to presentations, scorecards, and KPIs to measure social media and strategic marketing program effectiveness.
• Contribute to strategic projects focused on continuous growth and innovation.

What you need to have:

• Minimum two years of B2B social media experience, with practical knowledge of LinkedIn, Facebook, and Instagram.
• Strong time‑management and organizational skills, problem‑solving and critical‑thinking abilities.
• Ability to work both independently and in a team, with strong communication skills.
• Demonstrated ability to build a social media campaign from brief through to final assets and post copy, applying social media channel best practices.

What makes you stand out:

• Strong understanding and application of B2B social media content strategy, platform algorithms, and expertise in interpreting performance and delivering recommendations.
• Expertise with brand and crisis management across platforms including Instagram, Facebook, and Reddit.
• Demonstrable skills with employee advocacy on LinkedIn.
• Professional services industry experience.

Why join our team:

• Professional development opportunities, interesting work, and supportive leaders.
• Inclusive culture that encourages collaboration and impact for colleagues, clients, and communities.
• Career opportunities and benefits that enhance well‑being.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy, and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build confidence to thrive through the power of perspective. For more information, visit marshmclennan.com and follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week on which their full team will be together in person.