Overview
Join to apply for the Social Media Community Specialist with Russian and Kazakh role at Philip Morris International. PMI is transforming its business and building a future on smoke-free products. This role focuses on building a positive and consistent presence on social media by engaging with users on PMI’s social channels.
Who we are looking for
- A candidate with strong written communication skills in Russian AND Kazakh AND English
- Multilingual abilities are a plus
- Ability to stay calm and professional when handling difficult or sensitive interaction
- Familiarity with a social media management tool, ideally Sprinkl
- Experience in managing social media communities will be preferred
- Detail-oriented with a focus on accuracy
- Ability to coordinate with multiple stakeholders
What we offer you
- Private medical and dental care, life insurance
- Subsidized meals in company canteens or Sodexo card
- Hybrid model of work opportunities (40% office, 60% home/month) and flexible working arrangements
- Employee pension plan
- Multisport program
- Cafeteria program with various benefits
- Wide range of trainings, optional language classes, further education, and professional qualification support possibility
- Free bike and car parking for all employees
How you can make history with us
- Monitor and respond to messages on our social media platforms in a timely manner
- Maintain the voice and tone of PMI while adapting to the context
- Identify and escalate complex issues and potential risks to relevant internal teams
- Ensure all messages are tagged appropriately and follow the guidance provided
- Recommend updates to the response guide based on past interactions
- Assist in scheduling and posting content on social media platforms
Please note that online applications will be considered. Each applicant will receive information about their status.
Seniorities & Employment
- Seniority level: Entry level
- Employment type: Full-time
Job details
- Job function: Marketing and Sales
- Industries: Manufacturing
