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Site Reliability Engineer (Investment Banking Tech)
  • Kraków
Site Reliability Engineer (Investment Banking Tech)
Kraków, Kraków, Lesser Poland Voivodeship, Polska
HSBC Service Delivery (Polska) Sp. z o.o.
9. 6. 2024
Informacje o stanowisku

Site Reliability Engineer (Investment Banking Tech)

Miejsce pracy: Kraków

Technologies we use

Expected

  • JIRA
  • Confluence
  • Ansible
  • Java

Operating system

  • Linux

About the project

HSBC is the largest bank in Europe and is also one of the largest investment banks in the world. MSS IT provides technology solutions for its Global Banking and Markets business worldwide.

Counterparty Credit Risk (CCR) management is a business-critical function within the bank. The CCR IT team provide the technology to enable the Counterparty Credit Risk exposure calculation across thousands of HSBC clients globally every day.

We are part way through a multi-year plan to build the next generation of Counterparty Credit Risk Engines which involves migration to Cloud platforms and replace vendor software by in-house developed analytic library. The new counterparty credit risk engine comprises micro services leveraging the latest open-source infrastructure, and runs on Google Cloud Platform and on-premises infrastructures.

Technologies used by the team include Java SE, Spring Boot, Spring Cloud, Apache Beam, Apache Flink, GCP, Redis, REST APIs, Ansible, Jenkins.

HSBC and Traded Risk are heavily investing in an Agile culture with adoption of DevOps processes, CI/CD pipeline and Cloud Technologies. Traded Risk CCR IT is looking to initiate a brand-new development team in Krakow in 2023 as part of a long-term strategy to develop and support its platform in Europe.

This is an exciting opportunity to join a team in its early stages and make a key contribution.

Your responsibilities

  • Manage application support operations, focusing on resiliency, availability, and monitoring system health and performance.
  • Coordinate resolution of production incidents, conducting post-mortem/RCA to identify root causes and improve processes.
  • Investigate, triage, and resolve production incidents with a focus on technical signals and root cause analysis.
  • Document post-incident recovery steps, contributing to process improvements, identifying deviations, and creating a Knowledge Base.
  • Actively participate in the service management community, engaging in Incident Management, Problem Management, and Service Delivery.
  • Define and deliver tactical and strategic service improvements across the technical and process landscape.
  • Apply SRE principles to continuously improve platform reliability, capacity, and performance, reducing toil and enhancing observability.
  • Develop observability tools and techniques for monitoring, alerting, incident detection, response, capacity management, and release safety.

Our requirements

  • 4+ years of experience in developing, supporting, distributed systems written in Java.
  • Experience of Disaster Recovery methods and processes.
  • A methodical approach to troubleshooting and problem-solving skills.
  • Experience in application lifecycle management tooling: JIRA/Confluence, Ansible, Vulnerability Remediation, CI/CD automation.
  • Experience implementing and managing Logging, Monitoring and Alerting framework for hybrid cloud using tools such as Geneos, Grafana, InfluxDB, Splunk, Loki or any other similar tools.
  • Understanding of RDBMS Database, Cloud Technology, Unix/Linux, Job scheduling e.g. Controm-m or autosys.
  • Ability to lead technical conversations with various technical support groups.
  • Excellent communication skills and experience working in Agile methodology.

What we offer

  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN)
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • flexible working time
  • integration events
  • corporate sports team
  • doctor’s duty hours in the office
  • retirement pension plan
  • corporate library
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave
  • In-office gym

Recruitment stages

  • Online assessment
  • Phone interview
  • Job interview
  • Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBCs global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Thank you for interest in HSBC..Before you apply, please note that we will take into the consideration only applications that include the following statement:.“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”.Due to the high number of applications, we reserve the right to contact selected candidates only..In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitment@hsbc.com.

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