In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. Currently, for our client, we are looking for a Siebel IT Operations Specialist who will join a team responsible for maintaining and continuously developing the Siebel CRM platform that supports critical business processes in large organizations. Your responsibilities will include incident resolution, problem analysis, change implementation, and monitoring of production and test environments.
The projects focus on maintaining the CRM ecosystem and its integrations with back-office systems. The scope of work includes environment stabilization, optimization of operational processes, and automation of monitoring and deployment activities. You will collaborate closely with development, integration, and business teams.
Location: Remote
Type of employment: B2B contract
Remuneration: 160 - 180 PLN net + VAT per hour on B2B
Project language: English
responsibilities :
Monitor and maintain Siebel CRM environments
Analyze incidents, diagnose root causes, and deliver effective solutions
Support Change Management processes and deployment activities
Provide assistance to business users and project teams
Work with SQL, system logs, and monitoring tools
Contribute to system integrations (SOA / ESB)
Prepare and maintain operational and technical documentation
requirements-expected :
Experience working with Siebel CRM (Operations / Administration / Support)
Solid knowledge of SQL and database environments (Oracle preferred)
Experience in log analysis and working with monitoring tools
Understanding of ITIL processes (Incident, Problem, Change Management)
Strong communication and teamwork skills
offered :
Private medical care with dental care (covering 70% of costs). Family package option possible
Multisport card (also for an accompanying person)
Life insurance
International work environment
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
