Informacje o stanowisku

• Lead the strategic vision and governance of the ServiceNow platform
• Drive the adoption and optimisation of ServiceNow from the new IT hub,

About Our Client

Our client is a global organisation with several different business units. With a strong international presence, they are expanding their operations by establishing a new IT delivery hub in Poland.
Known for their commitment to excellence, they focus on delivering cutting-edge IT solutions while fostering a culture of collaboration, growth, and high performance.
This is a unique opportunity for a driven professional to lead a high-impact initiative.

Job Description

As the ServiceNow Platform Lead, you will:

• Develop and maintain the long-term vision and roadmap for the ServiceNow platform.
• Establish governance frameworks, and best practices, and ensure consistent and compliant platform usage.
• Grow the adoption of ServiceNow across the Group, digitalizing business processes and driving business efficiency.
• Lead strategic discussions with stakeholders, providing guidance on best practices and continuous platform improvements.
• Act as the primary liaison between technical teams and business stakeholders, ensuring alignment with organizational goals.
• Design and implement new features, enhancing platform performance and capabilities.

The Successful Applicant

• Platform Expertise: Deep knowledge of ServiceNow modules (ITSM, ITOM, ITAM, etc.) and integration methods (REST/SOAP APIs).
• Leadership: Strong leadership and communication skills, with experience guiding cross-functional teams.
• Strategic Thinking: Ability to align platform strategy with long-term business goals.
• Problem-Solving: Expertise in identifying and solving complex platform issues.
• Experience: 5-10 years in IT, including 3-5 years managing and developing on the ServiceNow platform.
• Certifications: ServiceNow Certified System Administrator required, with additional certifications (Implementation Specialist, Application Developer) a plus.

Whats on Offer

• Leadership Role: Lead the strategy and evolution of ServiceNow across a global organization.
• Growth Opportunity: Be part of a digital transformation journey and contribute to driving organizational efficiency.
• Competitive Package: Attractive salary, benefits, and professional development opportunities.
• Innovation Environment: Work with cutting-edge technologies and a highly collaborative team.

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