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ServiceNow OTM Expert (German-speaking)
  • Warsaw
ServiceNow OTM Expert (German-speaking)
Warszawa, Warsaw, Masovian Voivodeship, Polska
Cyclad
15. 6. 2025
Informacje o stanowisku

technologies-expected :


  • ServiceNow
  • Operational Technology Management

about-project :


  • Industry: Consulting
  • Location: 100% remote
  • Type of employment: B2B or employment contract
  • Budget: 130-190 net/hour / b2b
  • Project area: OTM implementations
  • Project duration: 1 year with possible extensions
  • Project language: German
  • Start date: ASAP
  • Only candidates with citizenship in the European Union and residence in Poland

responsibilities :


  • Prepare and lead discovery workshops with customer stakeholders to gather business requirements
  • Analyze documentation and define workshop objectives tailored to customer needs
  • Develop high-level ServiceNow OTM solution concepts, including scope, process maps, and architecture
  • Present and validate solution concepts with customers, incorporating feedback for approval
  • Plan implementation phases and collaborate with project managers on timelines and resources
  • Configure ServiceNow modules and support co-development with developers and architects
  • Conduct quality assurance, including testing and supporting User Acceptance Testing (UAT)
  • Provide training, support go-live activities, and facilitate knowledge transfer to users and admins

requirements-expected :


  • Minimum 5 years of experience in ServiceNow implementations, specifically OTM
  • Fluent German language skills (spoken and written)
  • Strong understanding of ServiceNow architecture
  • Experience working within the Scrum project methodology
  • Excellent communication and facilitation skills

offered :


  • Unique opportunity to join an international team and lead innovation projects
  • Private medical care (with dental care financed 70% by the company)
  • Life Insurance
  • Multisport Card
  • Integration events

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • integration events
  • dental care
  • extra social benefits
  • employee referral program

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