HRSD Configuration and Development: Customize and develop HRSD workflows, business rules, and interfaces to meet HR service delivery requirements while adhering to best practices.
System Administration: Perform day-to-day administration of the ServiceNow HRSD platform, including user management, configuration, and ongoing maintenance.
Integration and Collaboration: Work closely with IT ServiceNow developers to maintain alignment between HRSD and IT Service Management (ITSM) modules, ensuring consistency and compatibility across the platform.
Requirements Gathering and Solution Design: Collaborate with HR stakeholders to identify needs, gather requirements, and design solutions within the HRSD framework to improve HR service delivery.
Incident and Problem Resolution: Respond to and resolve issues, ensuring system stability and performance for all HR-related processes.
Documentation and Training: Develop and maintain comprehensive documentation for configurations, processes, and procedures; train HR team members as needed to promote system adoption.
Platform Governance: Ensure HRSD solutions comply with overall ServiceNow governance policies, security standards, and platform best practices.
requirements-expected :
University Degree in Computer Science, Information Systems, Human Resources or a related field.
Minimum of 2 years of work experience with ServiceNow, ideally with a focus on HRSD or ITSM modules. Previous experience in an HR service delivery or employee experience environment is an asset.
ServiceNow Certified System Administrator (CSA) certification is very nice to have
Proficiency in ServiceNow administration and development, including experience with workflows, catalog items, business rules, User Interface policies, and update sets.
Strong communication and interpersonal skills to collaborate with HR and IT stakeholders and explain complex solutions clearly to non-technical audiences.
Ability to take initiative in process improvements, introducing efficiencies in development and configuration
Highly self-motivated and capable of working independently, with strong problem-solving skills and the initiative to take on new challenges.
Excellent command of spoken and written English
offered :
An open corporate culture, supportive atmosphere
Permanent employment and stable working conditions
High innovation pace and interesting med-tech products
Cafeteria benefit system covering private medical care etc.
Support in further training and development opportunities
Modern office with comfortable working environment
Onboarding program provided with close cooperation with your LM and the team
Support in further training and development opportunities
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
fruits
corporate products and services at discounted prices
