ServiceNow HRSD Architect

Expected

Optional

YOUR ROLE

We are seeking a ServiceNow HRSD Architect to join our Project & Consulting team, advising senior business stakeholders on HR technology strategy and platform architecture. This role focuses on designing integrated solutions that maximize value from ServiceNow HRSD and complementary HR platforms such as Workday and SAP SuccessFactors. You will shape platform strategy, define integration approaches, and ensure a seamless employee experience across systems.

• Advise clients on HR technology setup and roadmap, aligning ServiceNow HRSD with broader HR transformation goals with Agentic AI elements.
• Define architecture principles and integration strategies across ServiceNow, Workday, SuccessFactors, and other HR systems.
• Lead design for HRSD modules (Case Management, Knowledge, Employee Center, Lifecycle Events, AI Agents).
• Ensure interoperability and optimized workflows between platforms to deliver unified HR services.
• Design integration patterns leveraging APIs, Integration Hub, and middleware.
• Recommend best practices for data exchange and process automation across HR ecosystems.
• Establish architectural guardrails and ensure compliance with security and privacy requirements.
• Support clients in defining governance models for sustainable platform growth.

• Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
• Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

• sharing the costs of sports activities
• private medical care
• life insurance
• no dress code
• parking space for employees
• extra social benefits
• redeployment package
• employee referral program
• charity initiatives
• access to courses e.g. Excel, VBA, RPA, Customer Care
• unlimited access to Udemy Business
• free chat/call with a therapist

• Interview with the recruiter
• Competency Tests/Language Verification
• Video call with a manager
• Final Decision

Capgemini Polska