ServiceNow HRSD Architect
- Katowice
Informacje o stanowisku
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In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. We are seeking experienced ServiceNow HRSD Architects to join our Partner's international team and contribute to the development of architectural concepts for ServiceNow HR solutions for Swedish customers from the FMCG/Retail industry.
ServiceNow HRSD Architect
Reference number: PL24/IC/SNOWHRSDARCH/REMOTE
Workplace: Katowice
Project information:
- Industry: FMCG/Retail
- Location: 100% remote
- Type of employment: B2B
- Budget: negotiable
- Project area: delivering architectural concepts of ServiceNow HR solutions
- Project duration: Permanent
- Project language: English
- Start date: ASAP
- Only candidates with citizenship in the European Union and residence in Poland
Project scope:
- Serve as the ServiceNow HRSD Architect and Subject Matter Expert (SME)
- Collaborate with business stakeholders to translate HRSD requirements into comprehensive ServiceNow solution designs
- Ability to lead analysis, and design work to provide solutions to business problems
- Work with product specialists and business stakeholders to break down HRSD business requirements into workable
SN solution design - Support all team members with design options in service now for various topics
- Support the dev team during the sprint to solve any design problem
- Support ops team to resolve complex prod incidents
- Support EM on platform-wide topics related to ServiceNow
- Support PO with design choices in providing options on SN topics
- Work with SN support and the QA team on SN-related design gaps, defects, tickets, and enhancements
- Share SN design-related best practices and monitor the overall health of the solution
- Provide guidance to the team on SN upgrade, clone, and patch topics
- Lead any design work related to new SN features and capability
Requirements:
- Any experience as a ServiceNow HRSD Architect
- At least 5+ years of hands-on experience as a ServiceNow Architect
- ServiceNow Certified in CIS HR, HRSD Professional, CSA, and CAD
- Ability to lead analysis, and design work to provide solutions to business problems
- SN Skills: SN platform architecture & related products. HR-scoped applications, especially the HR Service Portal,
Knowledge base, HR Case Management, Virtual Agent, Now Mobile App, Integration Hub, Access Management, Data model, Test Automation framework, Reporting - Strong communication skills and a collaborative approach to working with diverse teams
- Fluent English
We offer:
- Unique opportunity to join an international team and lead innovation projects
- Private medical care (with dental care financed 70% by the company)
- Life Insurance
- Multisport Card
- Flextime
- Integration events
