Project area: delivering architectural concepts of ServiceNow HR solutions
Project duration: Permanent
Project language: English
Start date: ASAP
Only candidates with citizenship in the European Union and residence in Poland
responsibilities :
Serve as the ServiceNow HRSD Architect and Subject Matter Expert (SME)
Collaborate with business stakeholders to translate HRSD requirements into comprehensive ServiceNow solution designs
Guide the development team during sprints, providing support with any design challenges
Lead the design work related to HR Service Portal, Knowledge Base, HR Case Management, Virtual Agent, Now Mobile App, Integration Hub, Access Management, and more
Support the operations team in resolving complex production incidents
Assist the platform-wide Enterprise Manager on ServiceNow-related topics
Offer design advice to the Product Owner (PO) by providing solutions and options for various ServiceNow topics
Work with ServiceNow support and QA teams on addressing design gaps, defects, and enhancements
Share ServiceNow best practices and ensure the overall health of the solution
Lead design discussions on new ServiceNow features and capabilities
Offer guidance on ServiceNow upgrades, cloning, and patch management
requirements-expected :
ServiceNow Certified in CIS HR, HRSD Professional, CSA, and CAD
At least 3+ years of experience as a ServiceNow HRSD Architect
At least 5+ years of hands-on experience as a ServiceNow Architect
In-depth knowledge of the ServiceNow platform and its related products
Expertise with HR-scoped applications: HR Service Portal, Knowledge Base, HR Case Management, Virtual Agent, Now Mobile App, Integration Hub, and more
Ability to lead design work, offering solutions to complex business problems
Strong communication skills and a collaborative approach to working with diverse teams
Fluent English
offered :
Unique opportunity to join an international team and lead innovation projects
Private medical care (with dental care financed 70% by the company)
Life Insurance
Multisport Card
Flextime
Integration events
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
