ServiceNow Finance Business Consultant

Miejsce pracy: Opole

Your responsibilities

Transforming client finance query processes using ServiceNow modules, creating streamlined workflows that save time and reduce errors.
Leading discovery workshops with stakeholders to uncover pain points and gather requirements, using your analytical skills to identify improvement opportunities.
Designing future-state process flows that enhance efficiency and transparency, making financial operations more intuitive and effective.
Creating detailed business requirements that translate client needs into actionable technical specifications.
Collaborating with our technical implementation team to ensure solutions meet business objectives while maintaining technical excellence.

Our requirements

Experience with ServiceNow platform in Finance and Control contexts.
Understanding of Connect to Resolve / Query to Resolve processes.
Proven ability to analyze business needs and manage requirements from a business perspective.
Track record of successful collaboration with IT teams to deliver ServiceNow implementations.
Skill in translating complex requirements into compelling business cases.
Knowledge of different Service Delivery Models (GBS/SSC/BPO/hybrid/BOT).
Process knowledge in AP/AR/GL/MDM (additional knowledge is a plus).
Fluent English communication skills.
Bachelors degree or higher (preferably in a relevant field).

What we offer

Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Benefits

sharing the costs of sports activities
private medical care
life insurance
no dress code
parking space for employees
extra social benefits
redeployment package
employee referral program
charity initiatives
access to courses e.g. Excel, VBA, RPA, Customer Care
unlimited access to Udemy Business
free chat/call with a therapist

Recruitment stages

Interview with the recruiter
Competency Tests/Language Verification
Video call with a manager
Final Decision

YOUR ROLE

As a ServiceNow Finance Business Consultant, youll be the bridge between business needs and technical solutions. Youll collaborate with clients to understand their finance processes and advise them on how to optimize these using ServiceNow capabilities. Your expertise will help transform how organizations handle their financial operations, creating more efficient and user-friendly systems.

Capgemini Polska

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.

I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

Praca Opole

Business Development Manager Opole