Informacje o stanowisku

technologies-expected :

• ServiceNow
• Confluence
• Jira

• We are looking for a ServiceNow Expert to support a major digital transformation initiative, optimizing sales channels and IT service management processes. This role focuses on Service Catalog configuration, workflow automation, and system migration, ensuring seamless integration into the new environment.
• Tou will work on a high-impact project in a complex IT landscape. Collaborate with experienced professionals in an agile environment. Opportunity to shape and optimize ServiceNow processes at scale.
• Hybrid work model – primarily remote, with occasional onsite presence in Frankfurt for key meetings and workshops.
• Salary: 250 - 450 EUR net / per day

• Consult on Service Catalog & Flow Designer implementation within ServiceNow
• Analyse & prepare of current and target states using Confluence & Jira
• Configurate & optimize Catalog Items (variables, UI scripting, visibility settings)
• Develope and test flows, subflows, and automation actions
• Ensure compliance with development standards

• Have 3+ years of experience in IT projects related to Order-to-Cash / Order-to-Fulfillment
• Demonstrate proven experience in migrating legacy systems to ServiceNow (at least 2 projects)
• Have 2+ years of hands-on experience with Flow Designer, Flows, Subflows, and Actions
• Hold strong expertise in ServiceNow ITSM, Service Request Management, and Service Catalog
• Have proficiency in ServiceNow configuration (at least 2 projects, preferably involving legacy system migrations)
• Present fluency in German (C2 level), Polish, and English – both written and spoken (or equivalent certifications)
• Demostrate experience with Flow Designer, workflows, and Service Catalog (min. 2 years)
• Nice to have: Experience in Request-to-Fulfillment processes & agile frameworks (Scrum, SAFe)

• Support from a team of IT experts: You can rely on know-how of professionals
• With our operations spanning 9 technological areas, you can offer additional solutions such as cloud services when preparing applications for clients
• Enhance your skills through internal training and development programs in leadership, business, and communication
• Expand your IT knowledge through our diverse business activities and collaboration with experienced specialists
• Enjoy a friendly and comfortable work environment
• Secure your future with additional life insurance
• Take care of your health and that of your loved ones with private medical care
• Stay active with a MultiSport Plus card

• sharing the costs of sports activities
• private medical care
• life insurance
• remote work opportunities
• flexible working time

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