Informacje o stanowisku

We are looking for a ServiceNow Expert to support a major digital transformation initiative, optimizing sales channels and IT service management processes. This role focuses on Service Catalog configuration, workflow automation, and system migration, ensuring seamless integration into the new environment.

What’s in it for you?

• Work on a high-impact project in a complex IT landscape
• Collaborate with experienced professionals in an agile environment
• Opportunity to shape and optimize ServiceNow processes at scale

 Hybrid work model – primarily remote, with occasional onsite presence in Frankfurt for key meetings and workshops. 

• Have 3+ years of experience in IT projects related to Order-to-Cash / Order-to-Fulfillment
• Demonstrate proven experience in migrating legacy systems to ServiceNow (at least 2 projects)
• Have 2+ years of hands-on experience with Flow Designer, Flows, Subflows, and Actions
• Hold strong expertise in ServiceNow ITSM, Service Request Management, and Service Catalog
• Have proficiency in ServiceNow configuration (at least 2 projects, preferably involving legacy system migrations)
• Present fluency in German (C2 level), Polish, and English – both written and spoken (or equivalent certifications)
• Demostrate experience with Flow Designer, workflows, and Service Catalog (min. 2 years)
• Nice to have: Experience in Request-to-Fulfillment processes & agile frameworks (Scrum, SAFe)

We are looking for a ServiceNow Expert to support a major digital transformation initiative, optimizing sales channels and IT service management processes. This role focuses on Service Catalog configuration, workflow automation, and system migration, ensuring seamless integration into the new environment.

What’s in it for you?

• Work on a high-impact project in a complex IT landscape
• Collaborate with experienced professionals in an agile environment
• Opportunity to shape and optimize ServiceNow processes at scale

 Hybrid work model – primarily remote, with occasional onsite presence in Frankfurt for key meetings and workshops. 

,[Consult on Service Catalog & Flow Designer implementation within ServiceNow, Analyse & prepare of current and target states using Confluence & Jira, Configurate & optimize Catalog Items (variables, UI scripting, visibility settings), Develope and test flows, subflows, and automation actions, Ensure compliance with development standards Requirements: ServiceNow Additionally: Private healthcare, Sport subscription, Flat structure, International projects, Masterclazz training, Free coffee, No dress code, Bike parking, Free parking, In-house trainings.

Praca Katowice

Katowice - Oferty pracy w okolicznych lokalizacjach