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ServiceNow Developer with German Miejsce pracy: Katowice Technologies we use Expected ServiceNow ITSM JavaScript Operating system Windows Your responsibilities Platform Development: Design, build, and test new features and integrations on the ServiceNow platform. You will handle everything from simple field changes to complex scripting and workflow automation. Support & Maintenance: Take ownership of technical queries and platform health. This includes: Upgrades & Cloning: Helping with platform version updates and managing the cloning process between environments. ITSM Modules: Supporting Incident, Change, Problem, and Request Management. Major Incidents: Investigating and fixing critical platform issues when they arise. Customer Excellence: Communicate clearly with users to understand their requirements. You will ensure that the technical solutions you build solve the business problem and meet our service standards. Process Improvement: Follow team processes and suggest ways to make our work faster or more reliable. Independent Work: Manage your own tasks and deadlines. You are expected to investigate complex bugs, find the root cause, and resolve them with minimal supervision. Teamwork & Training: Work closely with the team to solve problems. You will also help train junior colleagues and share your knowledge with the group. Continuous Learning: Keep your ServiceNow skills up to date. You will be expected to learn about new releases and pass the required ServiceNow certification exams. Our requirements Experience: A degree in IT or relevant experience working with the ServiceNow platform. Technical Skills: Advanced knowledge of the ServiceNow/TfSNow Platform including technology, development, integration modules, Service Portal, ServiceNow API. ServiceNow certifications such as Certified System Administrator (CSA) and Certified Application Developer (CAD) or Implementation Specialist are a plus Ability to troubleshoot performance and integration issues. Good knowledge of JavaScript and XML. Languages: Fluent German and English (written and spoken) are mandatory. You must be able to discuss technical tasks in both languages. Mindset: Strong attention to detail and a focus on high-quality results. A proactive problem-solver who can work on their own initiative. Ability to learn new technologies quickly and work well in a team. What we offer Health and well-being Private medical care. Group life insurance. 24/7 Employee Support Program. Flexibility at work Work from modern offices with parking or from home. Workation. Time to recharge 2 paid “happy hours” per month, adding up to 3 extra days off annually. An additional day off after using your holiday entitlement – up to 30 days of leave per year. Holiday allowance. Perks and benefits MyBenefit cafeteria. Sport cards. Growth opportunities Free e-learning platforms. Shared costs for professional training and certifications. Making an impact Responsible business initiatives. Employee referral program. Benefits sharing the costs of sports activities private medical care sharing the costs of professional training & courses life insurance remote work opportunities no dress code parking space for employees leisure zone extra social benefits holiday funds employee referral program extra leave Information clause Please be advised that the controller of your personal data, collected in connection with the recruitment process in which you participate, is the company under the name Fujitsu Poland Sp. z o. o. seated in Łódź (93-102) Milionowa 4 Street, e-mail: GDPR.Poland@ts.fujitsu.com (hereinafter: „Data Controller”). Your personal data will be processed by the Data Controller for the purpose: • Conducting recruitment processes pursuant to art. 6 clause 1 "b" GDPR, i.e. the need to take action at your request, before concluding the employment contract. Processing for this purpose will take place until the end of recruitment for this position. • Carrying out recruitment processes in the future for positions other than those for which you are currently recruiting, if you express your voluntary consent, which will be a prerequisite for processing resulting from art. 6 clause 1 "a" GDPR. Processing for this purpose will take place for the time during which the Data Controller will have positions for which, due to your education and experience, your candidacy may be taken into account in the event of recruitment, however, no longer than until you withdraw your consent. • Pursuing claims and defense against claims arising from recruitment processes in which you will participate - based on the premise of art. 6 clause 1 "f" GDPR, i.e. the justified interest of the data controller described above. Processing for this purpose will take place until the expiry of the limitation period for claims, and in the event of the initiation of proceedings from such a claim - until the final termination of the proceedings. Personal data will be transferred by the Data Controller to public entities, if the obligation to provide it results from the generally applicable provisions of law. Please also note that you have the right to request from the Data Controller: • access to personal data, • rectification of personal data, • delete personal data, • restrictions on the processing of personal data, • the right to object to the processing of personal data, • the right to transfer personal data, • the right to withdraw consent – in the case of processing your data based on the premise of consent, • the right to lodge a complaint to the President of the Office for Personal Data Protection in connection with a breach of personal data protection. The rights listed in points 1-7 above can be realized by sending an email to: GDPR.Poland@ts.fujitsu.com Providing personal data by you is voluntary, but necessary to participate in the recruitment process.