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ServiceNow Developer / Consultant
  • Wrocław
ServiceNow Developer / Consultant
Wrocław, Wrocław, Lower Silesian Voivodeship, Polska
PwC
29. 12. 2024
Informacje o stanowisku

technologies-expected :


  • REST
  • SOAP
  • MID Server
  • JDBC
  • LDAP

responsibilities :


  • Designing and configuring ServiceNow applications according to business requirements, including creating custom applications, modules, workflows, and integrations with other systems,
  • Implementing and optimizing ITSM, ITOM, SIR, CSM, ITBM, or other ServiceNow modules (e.g., HR, Security Operations),
  • Collaborating with business and IT teams to identify requirements, analyze needs, and tailor ServiceNow platform solutions to specific business processes,
  • Participating in the entire project lifecycle – from requirements analysis, through design and configuration, to testing, deployment, and post-implementation support,
  • Creating and updating technical and functional documentation related to projects carried out on the ServiceNow platform,
  • Proactively solving problems and ensuring high availability and optimal performance of the ServiceNow system,
  • Implementing ServiceNow integrations with other business systems and ITSM-class systems using APIs, MID Server, Web Services (REST/SOAP),
  • Supporting training activities and knowledge transfer to teams and clients.

requirements-expected :


  • Minimum 2-3 years of experience working as a ServiceNow Developer or Consultant, covering the full cycle of application and business process implementation on the ServiceNow platform,
  • Proficiency in working with the ITSM module and at least one of the other ServiceNow modules, such as ITOM, SIR, CSM, ITBM, HR, or Security Operations,
  • Ability to write JavaScript scripts, including Script Includes, Business Rules, Client Scripts, UI Actions, as well as knowledge of Flow Designer and Workflow Engine,
  • Knowledge of integration with external systems using REST, SOAP, MID Server, JDBC, LDAP, and other technologies,
  • Ability to manage configuration and administration of the ServiceNow instance, including user management, permissions, and service catalog,
  • Holding ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer, ITSM Implementation) will be an additional advantage,
  • Ability to analyze business requirements and effectively communicate with various stakeholders, both technical and non-technical,
  • Familiarity with working in an Agile/Scrum environment,
  • Very good command of English, both spoken and written,
  • Knowledge of German will be an additional advantage.

offered :


  • Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave,
  • Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops and conversations with native speaker,
  • Wide medical and wellbeing program - medical care package (incl. dental care, freedom of treatment, physiotherapy), coaching, mindfulness, psychological support, education through dedicated webinars and workshops, financial and legal counseling,
  • Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,
  • 3 paid hours for volunteering per month,
  • Additional paid Birthday Day off,
  • And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • employee referral program
  • Employee Assistance Program
  • birthday day off
  • additional benefits e.g. medical pet care, lunch pass
  • flexible working time possible

  • Praca Wrocław
  • Wrocław - Oferty pracy w okolicznych lokalizacjach


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