Our team operates in an interdisciplinary and international environment, working on interesting, broad-scope projects for local and group clients. We offer a mature work environment, with teams and methodologies that foster knowledge building and experience development through practice. We work with new technologies, including the latest BPM platforms, data and AI solutions, and ERP systems. We provide opportunities for growth in a friendly and self-motivated team.
responsibilities :
Build solutions based on ServiceNow platform. Incorporation of platform-specific mechanisms into the solutions concept.
Participation and consultations in design and solution concept creation.
Understanding and implementing workflows, business rules, client scripting, and other aspects of ServiceNow to create impactful business solutions.
Development as key member of the development team (possible leadership in development process)
Design and development of integration mechanisms, including cooperation with other systems teams
Support for Business Analyst
Close cooperation with Solution Architect
Documentation of development process and products e.g. service, processes, policies, use case, workflow and the others
Take part in continuously improvement of services and processes - through regular analysis, maintenance, system optimization and problem resolution.
Support of incidents and problem management process as 3-rd supporting line
requirements-expected :
At least 3 years of experience in ServiceNow development
ServiceNow Developer skills in citizen and developer mode: data, experiences, logic, security, integration
Leadership in concepts and solution vision building based on ServiceNow landscape
User interfaces design and setup - Services Portal
Scripting in JavaScript with Service Now specificity.
ServiceNow System Administrator and Implementation Specialist skills
Integration experience - implementing interfaces between ServiceNow and other applications
Reports building - experience in implementing reports using ServiceNow Reporting and Performance Analytics
Excellence in transferring business requirements and solution architecture into technical solution design: mix of analysis, architecture, design approach to issues solution process and cooperation with Business Analyst and Architect
Lead experience
Methodology - experience in working with SCRUM teams in JIRA and ServiceNow tools
Familiarity with Team Development code repository pull/push mechanisms in ServiceNow
Product backlog design & estimation experience
Risks identification and mitigation - especially technical and project
Flexibility to adapt design and estimation to scope changes - planning
Ability to prepare technical documentation incl. Technical Design, Release Manuals
Tests support - excellence in cooperation with Test Lead and Testing Team, Business Analyst, External Technical Teams, Project Team.
