Informacje o stanowisku

RITS Group is an IT company offering top-quality programming services for both the Polish and international markets. We are proud to be one of the fastest-growing technology companies. Our priority is the quality and innovation of the solutions we deliver, and our organizational culture is based on trust, collaboration, and continuous improvement. Responsibilities: Configure, customize, and maintain ServiceNow applications and workflows Develop scripts, business rules, client scripts, and UI policies Support and optimize ITSM processes (Incident, Problem, Change, Request) Integrate ServiceNow with external systems and ensure data consistency Troubleshoot issues, perform upgrades, and support platform enhancements Requirements: Hands-on experience with the ServiceNow platform (e.g. ITSM, ITOM, HRSD, CSM) Knowledge of JavaScript, Glide API, and ServiceNow scripting concepts Understanding of ITIL processes and best practices Experience with integrations (REST/SOAP APIs, MID Server, third-party systems) Strong analytical skills and ability to work with business stakeholders

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