Sii ServiceNow Competency Center provides services to customers from various industries in Europe and United States. We specialize in improving customer platforms, optimizing and digitizing process flows, and expanding platform usage within the customer organization. Our experience spans among ITSM / ITOM / ITAM / HRSD / SecOps / SPM / CSM modules.
responsibilities :
Monitoring and improving the quality of GI infrastructure and foundation data within ServiceNow
Managing and maintaining ServiceNow data assets, documentation, dashboards, and related materials
Ensuring compliance with data governance processes and standards across systems and teams
Leading data quality initiatives for ServiceNow and LeanIX repositories, including CMDB and ITOM modules
Providing insights through data analysis and visualizations to support strategic decision-making
Collaborating with internal/external stakeholders and managing technical escalations, ensuring system integrity
requirements-expected :
Hands-on experience with ServiceNow, especially Foundation Data and IT Operations Management (Discovery, CMDB, Service Mapping, Event Management)
Understanding of data modelling, visualization, and performance analytics tools
Familiarity with IT infrastructure and architecture (on-prem, cloud, network, security)
Knowledge of CSDM, ITSM best practices, configuration management, and MDM
Strong communication and stakeholder management skills, including cross-functional collaboration
Academic or practical background in IT and fluent English knowledge
Fluent Polish required
Residing in Poland required
offered :
Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
We share the profit with Workers - over PLN 60M has already been allocated for this aim since 2022
Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
Comfortable workplace – class A offices or remote work
Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
Investment in your growth – meetups, webinars, training platform and technology blog – you choose
Fantastic atmosphere created by all Sii Power People
