We are seeking a highly skilled ServiceNow Architect who will be responsible for the accuracy, management, and maintenance of data in the ServiceNow CMDB and for providing actionable insights from the data on the ServiceNow platform to make informed decisions for the global infrastructure department.
responsibilities :
Maintain ServiceNow Data and Process artefacts and materials - Web pages, documents and templates, Teams/SharePoint sites, etc.
Operate Governance and Controls to ensure data management processes are adopted and adhered to in a compliant manner to support operations and projects
Design and maintain dashboards, reports and analytics leveraging ServiceNow Performance analytics, CMDB data, and other ITSM modules
Provide leadership on data topics to the ServiceNow Platform Support Team
Drive the continual service improvement of capabilities and adoption of CMDB & Foundation data, aligned to CSDM, across all teams
Perform data collection and analysis to support GI strategic planning, development of roadmaps, and key programmes and projects
requirements-expected :
Minimum 8 years of ServiceNow Experience, especially in CMDB, Service Mapping, Event Management, etc.
Expertise in data modelling, visualization, and creating actionable insights
Familiarity with infrastructure configuration and architecture across traditional on-premises data centers, cloud, network, and IT security tools
Broad understanding of industry best practices in ITSM, Configuration management, enterprise architecture, and master data management
Excellent understanding of the ServiceNow CSDM Model
Fluency in English
Residing in Poland required
offered :
Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
We share the profit with Workers - over PLN 60M has already been allocated for this aim since 2022
Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
Comfortable workplace – class A offices or remote work
Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
Investment in your growth – meetups, webinars, training platform and technology blog – you choose
Fantastic atmosphere created by all Sii Power People
