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ServiceNow Business Analyst with German
  • Bydgoszcz
ServiceNow Business Analyst with German
Bydgoszcz, Bydgoszcz, Kuyavian-Pomeranian Voivodeship, Polska
Sii Sp. z o.o.
5. 9. 2025
Informacje o stanowisku

technologies-expected :


  • ServiceNow
  • JavaScript

about-project :


  • Sii ServiceNow Competency Center provides services to customers from various industries in Europe and the United States. We specialize in improving customer platforms, optimizing and digitizing process flows, and expanding platform usage within the customer organization. Our experience spans among ITSM / ITOM / ITAM / HRSD / SecOps / ITBM(PPM) modules.
  • You will join the team working on many projects, utilizing various modules and applications on the ServiceNow platform.

responsibilities :


  • Performing business analysis and designing ServiceNow solutions aligned with stakeholders’ requirements
  • Translating user requirements into development specifications and supporting the delivery team (user stories, acceptance criteria)
  • Creating and maintaining project documentation
  • Managing development progress, deployments, and guiding customers through the UAT phase
  • Conducting end-user training on platform usability and implementing solutions
  • Collaborating closely with stakeholders to ensure the successful delivery of out-of-the-box and custom ServiceNow solutions

requirements-expected :


  • Proven ServiceNow experience with very good knowledge of the ITSM module
  • Solid experience as a Business Analyst, including process modeling (BPMN) and Agile/Scrum methodologies
  • Ability to work effectively with technology and business stakeholders, strong communication and problem-solving skills
  • Fundamental understanding of technologies used within ServiceNow (JavaScript, REST API, relational databases)
  • Advanced German language skills and openness to occasional business travel to Germany
  • ServiceNow certifications as a strong asset
  • Fluent Polish required
  • Residing in Poland required

offered :


  • Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
  • Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
  • We share the profit with Workers - over PLN 60M has already been allocated for this aim since 2022
  • Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
  • Comfortable workplace – class A offices or remote work
  • Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
  • PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
  • Investment in your growth – meetups, webinars, training platform and technology blog – you choose
  • Fantastic atmosphere created by all Sii Power People

  • Praca Bydgoszcz
  • Business Development Manager Bydgoszcz
  • Bydgoszcz - Oferty pracy w okolicznych lokalizacjach


    108 055
    18 738