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ServiceNow Business Analyst
  • Katowice
ServiceNow Business Analyst
Katowice, Katowice, Silesian Voivodeship, Polska
Sii Sp. z o.o.
15. 3. 2025
Informacje o stanowisku

technologies-optional :


  • Order Management

about-project :


  • Join Our ServiceNow Team! We provide services to customers from various industries in Europe and the United States. Currently, for our client from the travel and technology industry, we are looking for an experienced Business Analyst to join a team working on complex projects related to Order Management and Strategic Portfolio Management on the ServiceNow platform.
  • You will have the opportunity to work on strategic, large-scale projects with a global impact, contributing to the digital transformation of business operations in the travel and technology sector.

responsibilities :


  • Defining requirements and product design for Order Management and Strategic Portfolio Management on the ServiceNow platform
  • Acting as a Business Analyst, managing backlogs, and ensuring business needs are met
  • Leading workshops and demos to align stakeholders on proposed solutions
  • Collaborating with development and operations teams to deliver scalable and innovative solutions
  • Maintaining project documentation in tools such as JIRA, Confluence, and SharePoint
  • Engaging with stakeholders from diverse cultural backgrounds and distributed teams
  • Contributing to the design and implementation of innovative business solutions

requirements-expected :


  • At least 4 years in a Product Owner, Product Manager, or Business Analyst role on the ServiceNow platform
  • Strong knowledge of Order Management (including product catalog, configuration, and ordering processes) or Strategic Portfolio Management (e.g., project portfolio management and strategic planning)
  • Solid understanding of the ServiceNow platform (CSDM knowledge is a plus)
  • Fluency in English, both written and spoken
  • Ability to conduct workshops, deliver demos, and engage effectively with stakeholders
  • Excellent organizational and analytical skills, with the capability to manage complex tasks independently
  • Familiarity with Agile SDLC methodologies (SAFe preferred)
  • Residing in Poland required

offered :


  • Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
  • Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
  • We share the profit with Workers - over PLN 60M has already been allocated for this aim since 2022
  • Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
  • Comfortable workplace – class A offices or remote work
  • Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
  • PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
  • Investment in your growth – meetups, webinars, training platform and technology blog – you choose
  • Fantastic atmosphere created by all Sii Power People

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