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ServiceNow Business Analyst
  • Warsaw
ServiceNow Business Analyst
Warszawa, Warsaw, Masovian Voivodeship, Polska
DSV ISS
18. 1. 2025
Informacje o stanowisku

ServiceNow Business Analyst

Miejsce pracy: Warszawa

Your responsibilities

  • Gathering and refinement of requirements provided by internal customers requesting new functionalities in ServiceNow
  • Translation of business requirements into technical solutions
  • Assessment of risks and opportunities by evaluating the potential impact of proposed changes
  • Presenting recommendations by communicating findings and proposed solutions to stakeholders or technical teams to gain approval and support
  • Supporting developers in technical documentation
  • Supporting the team in active sprints depending on the current need

Our requirements

  • Familiarity with IT and software applications
  • Proven experience in using ServiceNow
  • Data analysis
  • Analytical thinking and problem solving
  • Advanced English
  • Communication skills (verbal and written) – a person who enjoys interactions with diverse audiences, who listens and discusses possible scenarios and solutions
  • Organizational skills
  • Ability to work in a team setup and individually

What we offer

  • Employment contract
  • Private medical care
  • Comprehensive onboarding program
  • Buddy
  • Work-life Harmony
  • Modern eco-office
  • Canteen
  • Comfortable ergonomic office
  • Scandinavian work culture
  • Internal training catalogue
  • Culture of feedback
  • Internal transition program
  • Holiday gifts
  • Sport groups
  • Bike parking

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • life insurance
  • corporate gym
  • christmas gifts
  • charity initiatives
  • modern & ergonomic eco-office
  • bike parking
  • canteen

Take a 360-degree Virtual Tour of the DSV ISS Office

  • https://social.dsv.com/2QS

DSV ISS

DSV Group is one of the world’s leading transport, freight forwarding and logistics companies. Our headquarters are located in Denmark and our offices – in more than 90 other countries.

DSV consists of following 3 operational divisions: DSV Air&Sea | DSV Road | DSV Solutions.

What is more in Poland you can find: DSV ISS | DSV Services.

DSV International Shared Services (DSV ISS) in Warsaw is in a phase of dynamic development. We employ more than 1500 fantastic people and this number is constantly increasing.

We provide global services within areas like: Finance & Accounting, Claims, Customs, IT, Process Automation, Customer Reporting & Data Quality, HR & Administration, Back Office.

Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".

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