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ServiceNow Architecture Center of Excellence & Innovation (CoEI) Lead (m/f)
  • Warsaw
ServiceNow Architecture Center of Excellence & Innovation (CoEI) Lead (m/f)
Warszawa, Warsaw, Masovian Voivodeship, Polska
Robert Bosch Sp. z o.o.
15. 9. 2025
Informacje o stanowisku

ServiceNow Architecture Center of Excellence & Innovation (CoEI) Lead (m/f)

Miejsce pracy: Warszawa

Technologies we use

Expected

  • AWS

Operating system

  • Windows

About the project

We are looking for an experienced and forward-thinking leader to take charge of our ServiceNow Architecture Center of Excellence & Innovation. In this role, you will define the architectural strategy for our ServiceNow platform, guide a skilled team of architects, and ensure that what we deliver is scalable, secure, and strategically aligned with the needs of the business.

Your mission will be to combine technical excellence with strategic vision—helping us harness the full power of ServiceNow, while maintaining the highest standards of governance, compliance, and performance. You will work side-by-side with senior leaders and the ServiceNow Strategy & Governance CoEI to ensure that every architectural decision supports both our immediate objectives and our long-term growth.

Your responsibilities

  • Leading, inspiring, and developing a high-performing architecture team.
  • Owning and evolving the ServiceNow architectural roadmap to meet current and future business needs.
  • Driving innovation by identifying and implementing new ServiceNow capabilities and best practices.
  • Ensuring platform designs comply with enterprise architecture principles, security policies, and relevant regulations (e.g., GDPR).
  • Partnering with executives to align architecture with overall strategy and report on progress, risks, and opportunities.
  • Promoting a culture of collaboration, quality, and continuous improvement within the ServiceNow ecosystem.

Our requirements

  • Bachelor’s degree in Computer Science, IT, or related field (Master’s preferred).
  • 10+ years of hands-on experience in ServiceNow implementation and administration, with at least 5 years in an architectural leadership role.
  • Proven track record of developing and executing ServiceNow strategies and roadmaps at scale.
  • Deep understanding of ServiceNow modules (ITSM, ITOM, CSM, ITAM, …) and integrations.
  • Experience with enterprise architecture frameworks (e.g., TOGAF), ITIL methodology, and cloud platforms (AWS, Azure).
  • Strong leadership, communication, and stakeholder management skills.
  • ServiceNow certifications (CSA, CIA, CTA) preferred; TOGAF and security certifications are a plus.
  • Fluency in English (written and spoken).

What we offer

You will have strategic influence on one of our most critical technology platforms.

You’ll work in a culture that values innovation, collaboration, and continuous learning.

You’ll be given both the autonomy to lead and the support to succeed.

Bosch’s culture of innovation and digital transformation offers you a fantastic platform to grow your skills and enhance your network. We are dedicated to building a warm, open, transparent, and inclusive work environment for all.

Work #LikeABosch:

Employment Contract

Competitive salary + annual bonus

Hybrid work with flexible working hours

Referral Bonus Program

Copyright costs for IT employees

Grow #LikeABosch:

Complex environment of working, professional support and possibility to share knowledge and best practices

Ongoing development opportunities in a multinational environment

Broad access to professional trainings (incl. language courses), conferences and webinars

Live #LikeABosch:

Private medical care and life insurance

Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)

Prepaid Lunch Card

Non-working days on the 31st of December

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • corporate products and services at discounted prices
  • integration events
  • retirement pension plan
  • saving & investment scheme
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • employee referral program
  • charity initiatives
  • Karta Lunchpass

Robert Bosch Sp. z o.o.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we enjoy our work, we inspire each other, we provide equal growth opportunities for all team members, all roles are represented in all countries. We grow together!

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