technologies-expected :

technologies-optional :

about-project :

In Sii ServiceNow Team we provide services to customers from various industries in Europe and the United States. Our mission is to improve customer platforms, optimize and digitize process flows, and expand platforms used within organizations. Currently, for our client from the travel and technology industry, we are seeking a talented and hands-on Solution Architect, who will play a key role in designing and deploying complex end-to-end order-to-delivery flows and supporting products such as CSM, ITSM, ITOM, and HAM.
This role will be initially focused on designing the Order Management and Delivery processes and flows in ServiceNow leveraging the OM and SPM products.

responsibilities :

Participating in design workshops and supporting Business Analysts and developers
Transforming proposals into concrete implementations to showcase product capabilities and limitations
Delivering and partially implementing process and feature designs with a focus on minimizing customizations
Advocating and leveraging best practices in architecture, design, and development
Designing ServiceNow OM and SPM implementations, including but not limited to: simple order capture and orchestration, complex order capture and implementation linked with SPM, demand, project, and resource management, CSM Portal implementations, and integrations with third-party tools

requirements-expected :

At least 5 years of hands-on expertise with ServiceNow, including OM (Order Management) or SPM (Strategic Portfolio Management)
Strong ability to define and set up Order Management and Service Catalog processes
Practical knowledge of utilizing SPM functionalities in real-world implementations
Skill in managing and customizing portals to enhance user experience
Competence in integrating third-party tools using scripted APIs and Integration Hub
Deep understanding of ServiceNow product roadmaps and application/data model design
Capability to deliver technical solutions, including Proofs of Concept, with expertise in Workspaces, UI Builder, and Flow Designer

offered :

Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
We share the profit with Workers - over PLN 60M has already been allocated for this aim since 2022
Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
Comfortable workplace – class A offices or remote work
Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
Investment in your growth – meetups, webinars, training platform and technology blog – you choose
Fantastic atmosphere created by all Sii Power People

technologies-optional :