Informacje o stanowisku
ServiceNow Architect
Miejsce pracy: Kraków
Recruitment for
Client's organisation operates within the sport equipment industry and supports global operations. As a large-sized company, they foster a collaborative environment and focus on delivering high-quality technological solutions to their teams and clients.
Technologies we use
Expected
Your responsibilities
- Architecture & Strategy: Design and lead scalable technical solutions on the ServiceNow platform that align with strategic business goals.
- Technical Leadership: Provide architectural guidance and expertise to development teams across modules like ITSM, ITOM, and CSM.
- Security & Compliance: Ensure adherence to security standards, regulatory requirements, and platform best practices.
- Development Oversight: Review enhancements, estimate stories, and advise/define in technical steps for implementation.
- Advanced Configuration: Create and maintain server-side scripts, ACLs, Business Rules, UI Actions, and UI Policies.
- Integrations: Develop and manage integrations with systems such as SAP, Jira, and LDAP.
- Platform Maintenance: Manage platform updates and perform instance cloning.
- Stakeholder Engagement: Collaborate with platform owner and business stakeholders to gather requirements and deliver tailored solutions.
- Continuous Improvement: Stay current with ServiceNow advancements, integrating new features and modules to support evolving business needs.
Employer requirements
- A successful ServiceNow Architect should have:
- 5+ years of hands-on experience with ServiceNow, including at least 2 years being in a technical architecture/design domain.
- Deep understanding of ServiceNow capabilities, solutions, and implementation methodologies.
- Strong CSDM experience
- ITOM and ITSM modules experience
- Strong organizational and communication skills with the ability to manage complex information effectively.
- Solid knowledge of ITIL framework and service management concepts.
- Experience in scripting, workflow configuration, and integration design.
- Fluent in English (written and spoken).
- Proactive, self-driven approach with a continuous learning mindset.
What employer offers
- Competitive salary
- B2B contract agreement
- Remote work
- Elastic worktime (start between 7:00 and 09:00 AM)
- Chance to lead impactful ServiceNow projects and collaborate with global stakeholders.
- If you are a skilled ServiceNow Architect looking for a challenging yet rewarding role, we encourage you to apply and explore this opportunity in Kraków
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