ServiceNow Architect
- Kraków
Informacje o stanowisku
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In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. We seek a highly experienced ServiceNow Architect to join our team and support the design and implementation of enterprise-scale digital solutions. This role combines deep technical expertise with business insight to drive transformation through the ServiceNow platform. As a ServiceNow Architect, you will take a strategic role in designing sustainable ITSM, ITOM, and ITBM solutions, leading complex programs, and ensuring alignment with business goals and IT best practices.
Reference number: PL25/IC/SNOWARCH/REMOTE
Workplace: Kraków
Project information:
- Industry: Energy
- Location: 100% remote
- Type of employment: B2B
- Budget: 170 net / hour
- Project area: delivering architectural concepts of ServiceNow HR solutions
- Project duration: Permanent
- Project language: English
- Start date: ASAP
- Only candidates with citizenship in the European Union and residence in Poland
Project scope:
- Define and ensure a comprehensive, coherent architectural view across Business, Information, Systems, and Technology
- Design IT systems to drive business transformation, ensuring long-term scalability and sustainability
- Deliver top-level business and technology architecture consultancy to enterprise clients
- Act as Design Authority or provide architectural input into ServiceNow-based ITSM solutions
- Lead or support the creation of innovative digital service offers within enterprise contexts
- Contribute to bid processes and assist in presenting proposals to potential clients
- Engage in implementation programs, supporting complex enterprise-scale ServiceNow solutions
- Present specialist points of view in internal and external forums, including industry events
- Collaborate with Customer Managers, Architects, Solution Designers, SMEs, and senior client stakeholders
- Optimize business processes and workflows through expert configuration of ITSM, ITOM, ITBM, and other ServiceNow modules
- Ensure platform compliance with ITIL standards and best practices
- Provide mentorship and guidance to technical teams and stakeholders on ServiceNow best practices
Requirements:
- Minimum5 years of experience in ServiceNow implementations, with a proven track record in architecture roles
- Strong expertise across the ServiceNow platform, including ITSM, ITOM, and ITBM modules
- Deep understanding of enterprise architecture principles and solution design frameworks
- Experience working with SAFe, Scrum, and Waterfall methodologies
- Ability to engage effectively with both technical teams and senior business stakeholders
- Strong presentation and communication skills; capable of articulating complex solutions in a clear manner
- Fluent English
We offer:
- Unique opportunity to take a leadership role in a long-term, high-impact project and help shape the digital transformation journey for enterprise clients
- Private medical care (with dental care financed 70% by the company)
- Life Insurance
- Multisport Card
- Flextime
- Integration events
