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ServiceNow Architect
  • Wrocław
ServiceNow Architect
Wrocław, Wrocław, Lower Silesian Voivodeship, Polska
Capgemini Polska
24. 7. 2025
Informacje o stanowisku

technologies-expected :


  • ServiceNow

about-project :


  • Application Development & Maintenance (ADM Center) provides comprehensive end-to-end IT services from business specification, through software development, implementation, to application maintenance using leading it technologies and management methods.
  • We enthusiastically institute solutions in the fields of DevOps, SRE, low code, broadly understood Automation and AI.
  • The complexity and diversity of solutions allows to build close relationships with our clients on various levels, while also to give employees the opportunity to develop in a wide range of career paths. Our development teams are highly self-organizing and independent, capable in agile and lean software engineering practices.

responsibilities :


  • defining and ensuring a comprehensive and coherent view across Business, Information, Systems and Technology;
  • going beyond designing IT systems to deliver business change while securing sustainability;
  • provide top level business and technology architecture consultancy services to our clients;
  • provide input to the design of ServiceNow based ITSM solutions as a recognized Architect or Design Authority;
  • provide input to bids and assist in presenting proposals to potential clients;
  • lead or support creation of innovative digital offers as complete enterprise solutions;
  • support implementation programs for complex enterprise scale solutions;
  • provide input to and/or create specialist points of view for the market and where appropriate present at industry events;
  • work with: Customer Managers, Architects, Subject Matter Experts, Solution Designers and senior level representatives on the client’s side.

requirements-expected :


  • you hold a master’s, engineer’s, or bachelor’s degree;
  • you possess 5+ years of experience in ServiceNow implementations, acting as an Architect;
  • you are excellent at communicating technical problems and solutions to both technical and non-technical audiences;
  • able to define technical solutions aligned with client’s business problems at an architectural and design level of detail;
  • able to present business cases, strategies, solutions, make recommendations, gather team consensus to solve problems and prepare prototypes for proposed solutions;
  • able to brainstorm ideas, make recommendations, and gather team consensus to solve problems and prepare prototypes for proposed solutions;
  • able to effectively undertake challenges and have experience in leading a project and teams in a complex environment;
  • ServiceNow Certifications nice to have: Certified ServiceNow System Administrator, Implementation Specialist, Application Developer, Technical Architect. Alternatively;
  • you have good written and verbal communication skills (C1 English).

offered :


  • Practical benefits: permanent employment contract from the first day; yearly financial bonus; hybrid, flexible working model; equipment package for home office; private medical care with Medicover; life insurance; Capgemini Helpline; NAIS benefit platform;
  • Access to 70+ training tracks with certification opportunities; platform with free access to Pluralsight, TED Talks, Coursera, Udemy Business and SAP Learning HUB
  • Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Cloud, IoT, Agile, AI.

benefits :


  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • flexible working time
  • integration events
  • corporate sports team
  • no dress code
  • parking space for employees
  • extra social benefits
  • sharing the costs of tickets to the movies, theater
  • redeployment package
  • christmas gifts
  • employee referral program
  • charity initiatives
  • free chat/call with a therapist
  • Multisport card

  • Praca Wrocław
  • Wrocław - Oferty pracy w okolicznych lokalizacjach


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