Informacje o stanowisku

Summary: The role of ServiceNow System Administrator focuses on effectively managing the ServiceNow platform to ensure high performance, reliability, and usability while supporting the IT service environment. Responsibilities: Maintain daily operations and health of the ServiceNow platform Monitor performance and troubleshoot technical issues Apply patches, upgrades, and changes in a structured and documented way Manage user roles, groups, and permissions Ensure data integrity and platform security Provide technical support and training to end-users Create and maintain platform documentation Generate reports and dashboards as needed Key Requirements: Bachelor’s degree in Computer Science, IT, or related field 3 years of experience in ServiceNow system administration Familiarity with ITIL best practices Good command of JavaScript and basic web technologies (HTML/CSS) Fluent in English, both written and spoken ServiceNow Certified System Administrator certification is a plus Strong communication skills and a proactive, self-driven attitude Nice to Have: Exposure to automation or AI-related platform features Basic development capabilities or scripting experience

Warszawa - Oferty pracy w okolicznych lokalizacjach