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ServiceNow Administrator
  • Kórnik
ServiceNow Administrator
Kórnik, Kórnik, Greater Poland Voivodeship, Polska
Capgemini Polska
22. 3. 2025
Informacje o stanowisku

ServiceNow Administrator

Miejsce pracy: Poznań

Technologies we use

Expected

  • ServiceNow

Operating system

  • Windows

About the project

Application Development & Maintenance (ADM Center) provides comprehensive end-to-end IT services from business specification, through software development, implementation, to application maintenance using leading it technologies and management methods. We enthusiastically institute solutions in the fields of DevOps, SRE, low code, broadly understood Automation and AI.

The complexity and diversity of solutions allows to build close relationships with our clients on various levels, while also to give employees the opportunity to develop in a wide range of career paths. Our development teams are highly self-organizing and independent, capable in agile and lean software engineering practices.

Your responsibilities

  • taking part in ServiceNow administration and development activities;
  • maintains ServiceNow support processes and checks that all requests for support are deal with according to agreed procedures;
  • working directly with the client;
  • administering ServiceNow instances;
  • manage upgrade planning and execution;
  • creating and updating documentation and procedures.

Our requirements

  • master’s, engineer’s, or bachelor’s degree;
  • 3+ years of experience working with ServiceNow platform, process consultancy and implementation;
  • ServiceNow System Administration certificate is welcome;
  • professional knowledge of relational databases;
  • basic knowledge on any kind of ITSM/CMDB/SELF-SERVICE corporate tools;
  • understanding of core ITSM and at least 2 additional ServiceNow modules/features (e.g. Service Catalog, ITOM, HR, SAM, ITBM, Orchestration);
  • understanding the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON;
  • good written and verbal communication skills (C1 English).

Development opportunities we offer

  • assistance in preparation to public speeches
  • conferences abroad
  • conferences in Poland
  • development budget
  • external training
  • industry-specific e-learning platforms
  • intracompany training
  • mentoring
  • substantive support from technological leaders
  • support of IT events
  • technical knowledge exchange within the company
  • time for development of your ideas

What we offer

  • Practical benefits: permanent employment contract from the first day; hybrid, flexible working model; equipment package for home office; private medical care with Medicover; life insurance; Capgemini Helpline; NAIS benefit platform;
  • Access to 70+ training tracks with certification opportunities; platform with free access to Pluralsight, TED Talks, Coursera, Udemy Business and SAP Learning HUB;
  • Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Cloud, IoT, Agile, AI.

Benefits

  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • flexible working time
  • integration events
  • corporate sports team
  • no dress code
  • parking space for employees
  • extra social benefits
  • sharing the costs of tickets to the movies, theater
  • redeployment package
  • christmas gifts
  • employee referral program
  • charity initiatives
  • free chat/call with a therapist
  • Multisport card

Recruitment stages

  • Interview with the recruiter
  • Competency Tests/Language Verification
  • Video call with a manager
  • Final Decision

Capgemini Polska

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Twoje dane osobowe są u nas bezpieczne. Ochrona danych osobowych jest jedynym z naszych najważniejszych priorytetów. Przetwarzamy je w sposób odpowiedzialny, ograniczamy gromadzenie i dostęp do nich, w szczególności w odniesieniu do osób, które uczestniczyły w obecnych lub będą uczestniczyć w przyszłych procesach rekrutacji. Przygotowaliśmy dla Ciebie informację o celach i zasadach przetwarzania przez Capgemini Polska Sp z o. o. danych osobowych oraz przysługujących Ci prawach. Komplet informacji znajdziesz pod niniejszym adresem strony internetowej: https://www.capgemini.com/pl-pl/polityka-prywatnosci-hr/

  • Praca Kórnik
  • Kórnik - Oferty pracy w okolicznych lokalizacjach


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