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ServiceNow Administrator
  • Gdańsk
ServiceNow Administrator
Gdańsk, Gdańsk, Pomeranian Voivodeship, Polska
Capgemini Polska
21. 3. 2025
Informacje o stanowisku

technologies-expected :


  • ServiceNow

about-project :


  • Application Development & Maintenance (ADM Center) provides comprehensive end-to-end IT services from business specification, through software development, implementation, to application maintenance using leading it technologies and management methods. We enthusiastically institute solutions in the fields of DevOps, SRE, low code, broadly understood Automation and AI.
  • The complexity and diversity of solutions allows to build close relationships with our clients on various levels, while also to give employees the opportunity to develop in a wide range of career paths. Our development teams are highly self-organizing and independent, capable in agile and lean software engineering practices.

responsibilities :


  • taking part in ServiceNow administration and development activities;
  • maintains ServiceNow support processes and checks that all requests for support are deal with according to agreed procedures;
  • working directly with the client;
  • administering ServiceNow instances;
  • manage upgrade planning and execution;
  • creating and updating documentation and procedures.

requirements-expected :


  • master’s, engineer’s, or bachelor’s degree;
  • 3+ years of experience working with ServiceNow platform, process consultancy and implementation;
  • ServiceNow System Administration certificate is welcome;
  • professional knowledge of relational databases;
  • basic knowledge on any kind of ITSM/CMDB/SELF-SERVICE corporate tools;
  • understanding of core ITSM and at least 2 additional ServiceNow modules/features (e.g. Service Catalog, ITOM, HR, SAM, ITBM, Orchestration);
  • understanding the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON;
  • good written and verbal communication skills (C1 English).

offered :


  • Practical benefits: permanent employment contract from the first day; hybrid, flexible working model; equipment package for home office; private medical care with Medicover; life insurance; Capgemini Helpline; NAIS benefit platform;
  • Access to 70+ training tracks with certification opportunities; platform with free access to Pluralsight, TED Talks, Coursera, Udemy Business and SAP Learning HUB;
  • Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Cloud, IoT, Agile, AI.

benefits :


  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • flexible working time
  • integration events
  • corporate sports team
  • no dress code
  • parking space for employees
  • extra social benefits
  • sharing the costs of tickets to the movies, theater
  • redeployment package
  • christmas gifts
  • employee referral program
  • charity initiatives
  • free chat/call with a therapist
  • Multisport card

  • Praca Gdańsk
  • Administrator nieruchomości Gdańsk
  • Administrator IT Gdańsk
  • Gdańsk - Oferty pracy w okolicznych lokalizacjach


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