.
ServiceNow Administration Consultant
  • Kraków
ServiceNow Administration Consultant
Kraków, Kraków, Lesser Poland Voivodeship, Polska
VIEGA sp. z o.o.
15. 3. 2025
Informacje o stanowisku

technologies-expected :


  • ServiceNow
  • ACL

responsibilities :


  • We are seeking a highly skilled and motivated individual to take on a multifaceted role, combining business analysis, process consulting, and ServiceNow platform ownership with administrative and development responsibilities. As the ServiceNow Platform Owner and Administrator/Developer, you will be responsible for the ongoing enhancement of the ServiceNow platform, while optimizing business processes, managing stakeholders, and delivering effective solutions.
  • Your main responsibilities:
  • Business Analysis & Process Consulting
  • Analyze business requirements, optimize processes, and implement best practices to enhance efficiency and quality.
  • ServiceNow Platform Ownership & Administration
  • Manage, configure, and maintain the ServiceNow platform, ensuring stability, security, and seamless integrations. Coordinate Updates twice a year
  • Lead projects, collaborate with stakeholders, and provide training to ensure successful implementation and adoption.
  • ServiceNow Development & Configuration
  • Design, develop, and implement custom applications, workflows, and enhancements to meet business needs.

requirements-expected :


  • Several years of hands-on experience in ServiceNow administration, development, business analysis, and process consulting.
  • In-depth knowledge of ServiceNow modules (ITSM, ITOM, HRSD, CSM), platform configuration, and development (UI actions, Business Rules, Data Lookup Rules).
  • Strong understanding of ServiceNow security models (roles, ACLs, security groups).
  • Proven experience in process analysis, optimization, and project management.
  • Excellent problem-solving, analytical, and troubleshooting skills.
  • Highest proficiency in the German language in a professional environment—able to communicate effectively at all levels and with diverse stakeholders.
  • Strong communication skills in both German and English, with the ability to engage with diverse stakeholders.
  • Independent, structured work approach, combined with flexibility and teamwork.
  • A degree in Business Informatics, Business Administration, or a related field.

  • Praca Kraków
  • Kraków - Oferty pracy w okolicznych lokalizacjach


    87 383
    9 534