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Service Technician Miejsce pracy: Łódź Your responsibilities Perform scheduled maintenance tasks in line with Element Logic’s manuals, standards, and procedures. Troubleshoot, repair, and replace equipment components using Element Logic’s detailed service processes. Accurately document all completed work and communicate updates to the back-office team and team leader. Prepare clear service visit reports and Task On Demands for customers, ensuring transparency and quality follow-up. Build strong relationships with customers by understanding their needs and highlighting the value of preventive maintenance. Manage spare parts inventory for service vans, customer sites, and internal stock to ensure operational readiness. Our requirements 2 years of relevant experience in automation, robotics, conveyor systems, or a similar field. Electrical knowledge – you can fault-find, read, and interpret electrical schematics. Mechanical competence – assembling, maintaining, and understanding mechanical systems comes naturally to you. Troubleshooting skills - you can search for and implement solutions. You’re tech-savvy – ready to master our proprietary software and use your IT skills to get the job done efficiently. Basic understanding of computer networks. Professional proficiency in Polish, both verbal and written. English proficiency at B2 level is required. This role requires willingness to travel to customer sites. Optional Customer-focused mindset – You enjoy engaging directly with clients, understanding their needs, and ensuring an excellent experience from start to finish. Analytical problem-solver – You take pride in diagnosing issues, identifying root causes, and recommending effective, lasting solutions. Proactive and adaptable – You thrive in dynamic environments, working independently and embracing new challenges with a positive attitude. Clear communicator – You can translate complex or technical concepts into simple, understandable language for any audience. Collaborative team player – You work effectively both within a team and independently, contributing to shared goals and supporting colleagues when needed. What we offer As a Service Technician, you’ll be the hands-on expert keeping our customers’ automated warehouse systems running at their best. You’ll perform maintenance, troubleshoot and repair technical equipment, and ensure optimal performance every day. Your work will have a direct impact on our customers’ success — helping them get the most value from their investment while shaping the future of warehouse automation. Benefits private medical care life insurance corporate car available for private use About Us Element Logic® is a global technology company specializing in intelligent warehouse automation. Since its founding in 1985, the company has grown to employ over 950 people across 30 countries and has established itself as the first - and leading - AutoStore™ partner worldwide. Renowned for its commitment to innovation and people-centric approach, Element Logic enhances warehouse performance through a unique combination of cutting-edge technology, AI-powered software, and tailor-made solutions. This enables businesses across industries to improve efficiency, accuracy, and scalability in their logistics operations. With a proven track record and deep expertise in intralogistics, Element Logic has become the go-to partner for organizations seeking to gain a competitive edge through automation. The company’s culture is rooted in bravery, passion, and reliability - qualities that continue to drive its mission of optimizing warehouse performance. In 2024, Element Logic reported revenue of EUR 549 million.