Responsibilities

• Conducting technical inspections and maintenance of endoscopic equipment
• Analysing and detecting technical problems
• Visits to customers in hospitals within the assigned area, including attendance at the operating theatre, installation of new equipment, and user training
• Training medical staff on the principles of cleaning, disinfection, sterilisation, and storage of endoscopic instruments
• Quickly resolving problems and supporting customers by providing advice and/or technical services, and managing complaints
• Working with the service CRM system
• Participating in tender procedures for service issues
• Collaborating with the regional sales representative
• High communication and interpersonal skills, and a focus on professional customer service
• Knowledge of and adherence to MDR principles
• Reading and understanding technical manuals in English

Requirements

• Higher education in engineering, mechanics, or electronics
• Minimum 3 years of professional experience in medical equipment servicing
• Valid category B driving license
• Accuracy and reliability
• Highest standards in quality of work
• Interest in modern medical technology
• Prioritisation, time management, and organisational skills

What We Offer

• Competitive salary and an additional annual bonus based on performance
• A company car, phone, computer, and other tools necessary for service work
• An international work environment in a successful global organisation, a leader in the production of endoscopic equipment
• Professional product training

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Customer Service

Industry

Medical Device