Service Operations Support Specialist – Hitachi Digital Services
About the Company
We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people‑centric and here to power good. Every day, we future‑proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.
Role
- Provide mentorship to software engineering teams using C#, .NET Framework, Web API, and SQL Server.
- Engage proactively with various teams across the organization to solve problems faced by the teams or by our customers.
- Analyze product usage data from live environments to identify strategies that can optimize operational costs and improve application maintainability.
- Identify bottlenecks in applications and devise solutions to ensure the best possible performance, quality, scalability, security, and responsiveness.
- Suggest ideas to reduce costs in IT and business leadership.
- Design, document, and implement technical solutions for various types/systems, fully aware of integration, maintenance, and migration aspects.
- Ensure the efficiency, security, and support of the organization’s goals.
- Create methods for compliance architecture, such as data storage, metadata management, and change control.
- Plan, execute, and document unit tests, reporting status and issues.
- Work with third‑party engineers and packages.
- Serve as the escalation point for technical issues in the project.
- Communicate effectively with global teams and clients about technical approaches or issues in detail.
What You’ll Bring
- Bachelor’s degree in information systems or computer science with 5 years of experience.
- Experience in the manufacturing industry, MES platform, and integration with other third‑party tools.
- Good knowledge of SOA, microservices and enterprise integration with SAP.
- Advanced experience with cloud platforms, preferably MS Azure, including cloud‑native services.
- Knowledge of Entity Framework, LINQ and asynchronous programming.
- Strong object‑oriented programming (OOPS) design skills, SOLID principles, and proficiency in software design patterns.
- Experience with .NET Development (C#) and any of the .NET Frameworks (NET Framework 4.5 or later, ASP.NET MVC5, ASP.NET Core, WCF).
- Knowledge of Dockerization and containerization (good to have).
- Ability to write/modify SQL scripts (functions, procedures, etc.).
- Experience with Net, C#, .NET Framework, Web API, and SQL Server.
How We Look After You
We help take care of your today and tomorrow with industry‑leading benefits, support, and services that look after your holistic health and wellbeing. We champion work–life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, leading to unexpected ideas. Here, you’ll experience a sense of belonging, autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal‑opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can set you up for success.
Job Details
- Seniority level: Mid‑Senior level
- Employment type: Full‑time
- Job function: Information Technology
- Industry: IT Services and IT Consulting
Referrals increase your chances of interviewing at Hitachi Digital Services by 2x.
Get notified about new Service Operations Specialist jobs in Cracow, Małopolskie, Poland.
