Informacje o stanowisku

Service Network Coordinator

Warsaw

2534

Panasonic Central Eastern Europe Group | asap

Are you looking for a new opportunity that offers meaningful work with true purpose? We would love to welcome you to our multinational team!

Your growth is our growth. We invest in your future by enhancing your skills and abilities through training opportunities and interesting challenges.

At Panasonic, we believe in the power of collaboration - only together can we continue to expand our innovative edge and exceed our customers’ expectations. We are a powerful brand with a rich company culture, based on our 7 principles. Its not just about what we do, but how we do it. To fulfil our social responsibilities, we will continue to do what we have done for over 100 years - to enrich people’s lives at home and at work, and move society forward.

WHAT YOU WILL BE DOING

• Monitor the performance of the service network in Europe, meet the key National Authorized Service Centers, be responsible for searching new service points
• Coordinate "the new ASC" authorization / contract termination processes
• Administrate the Authorized Service Centers contracts & database including changes in SAP Material Master
• Negotiate the service rates and perform the update in the system
• Analyze customer feedback and develop action planning to improve customer experience
• Coordinate the audit process for Authorized Service Centers (cooperation with Tech Support team) incl. conducting the audits
• Monitor local legislation related to Consumer law
• Support the Warranty Management team in daily activities

WHAT WE ARE LOOKING FOR

• 5-6 years of professional experience, relevant service experience
• Pronounced IT knowledge, especially MS Office
• Good knowledge of SAP and databases
• Excellent analytical skills
• Fluent English skills

WHAT WE OFFER YOU

• A challenging role where you can actively contribute to the companys success and take on responsibility
• International work environment
• Variety of training and development opportunities
• Attractive remuneration package, social, fitness & health benefits
• Flexible working hours
• Generous mobile working option
• High Work-Life Balance
• Transportation allowance
• Special discounts on Panasonic products

ABOUT US

Panasonic is one of the largest and leading electronic product manufacturers in the world. The depth and variety of our research capabilities, manufacturing expertise, high quality and sophisticated products have remained strong since 1918. Our mission is to create the Panasonic business of "tomorrow." By integrating business, technology, and creativity, we will realize ideal lifestyles and societies solving social issues globally. Learn more about Sustainability at Panasonic.

+ DIVERSITY, EQUITY AND INCLUSION

Fairness and equality are in our DNA. We are committed to creating a safe and inclusive workplace where people feel empowered to bring their whole selves to work. We want to ensure that our people are respected for who they are as individuals, valued for what they do and celebrated for their contribution to our business and our community. We are committed to promoting inclusion for the success of our business.

Panasonic is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, and disability, or any other characteristics.

YOUR CONTACT TO HR

CEEG

Karolina Rybarczyk-Kropisz

Apply now

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