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SZUKAJ
.
Service Manager (German Speaker)
Warsaw
Nazwa pozycji
Service Manager (German Speaker)
Lokalizacja
Warszawa
, Katowice, Szczecin, Gdynia, Warsaw
Firma
Sapiens Software Solutions Poland Sp. z o.o.
Dodano
8. 5. 2024
Informacje o stanowisku
Who we're looking for?
Skills
Ability to manage and work in crisis, pressure and complex situations
Communicates well in written, verbal and presentations. All in formal or informal situations
Ability to understand and explain technical concepts to non-technical colleagues
Ability to negotiate, influence, mediate and manage to prevent or resolve conflict situations
Service oriented
Process oriented
Requirements
Familiar with ITIL processes and their definition, tools and implementation (Service Now)
Experience with software project management / software release management
Setting up application management services in a software services company;
Service Manager/Service Delivery Manager role with over 4 years’ experience
Setting up hosting solutions for customers;
Experience of Cloud Hosting Solutions components, including operational aspects of infrastructure, environments, networks and security;
The ability to work under pressure and handle stress
Very good English skills (verbal and writing)
Good German skills (verbal and writing) - must
Flexible with travel - 30% of the time on average
Please note: All work is conducted in English.
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