Informacje o stanowisku

Who we're looking for?

Skills

• Ability to manage and work in crisis, pressure and complex situations
• Communicates well in written, verbal and presentations. All in formal or informal situations
• Ability to understand and explain technical concepts to non-technical colleagues
• Ability to negotiate, influence, mediate and manage to prevent or resolve conflict situations
• Service oriented
• Process oriented

Requirements 

• Familiar with ITIL processes and their definition, tools and implementation (Service Now)
• Experience with software project management / software release management 
• Setting up application management services in a software services company;
• Service Manager/Service Delivery Manager role with over 4 years’ experience
• Setting up hosting solutions for customers;
• Experience of Cloud Hosting Solutions components, including operational aspects of infrastructure, environments, networks and security;
• The ability to work under pressure and handle stress
• Very good English skills (verbal and writing)
• Good German skills (verbal and writing) - must
• Flexible with travel - 30% of the time on average
• Please note: All work is conducted in English.

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