Informacje o stanowisku

Job Description:

• Lead and manage a maintenance team.

• Oversee ticket management using tools like Jira to maintain smooth workflows and timely resolutions.

• Collaborate directly with clients to provide continuous support, addressing their needs and maintaining strong relationships.

• Ensure cost-effective and timely support processes.

• Foster mutually beneficial relationships with client representatives.

Qualifications:

Must-Have:

• A minimum of 3 years of practical experience as Service Manager.

• Strong understanding of the software development lifecycle (SDLC).

• Ability to comprehend and navigate business processes effectively.

• Exceptional communication and interpersonal skills, enabling effective interaction with diverse stakeholders, including clients, maintenance developers, and development teams.

• Proven ability to manage multiple tasks simultaneously while maintaining focus and efficiency.

• Proficiency in English at a communicative level.

Nice-to-Have:

• Experience with projects in the fuel industry sector.

Additional Information:

• Work is conducted in a hybrid system: 2 days a week from one of our offices - Warsaw, Poznan or Katowice.

Poznań - Oferty pracy w okolicznych lokalizacjach