Informacje o stanowisku

about-project :

• Join our Technical Assistance Center team as a Service Desk Technician.
• Your daily responsibilities will involve providing technical support within the organization. Your communication skills will be crucial in providing fast and effective help, and your passion for technology will let you find solutions even for the most complicated problems.
• If you’re ready to join our team and develop your IT talents, don’t wait and apply today!

• Preparing work environment for other employees
• Installing and configuring hardware and software in the network
• Assigning priorities and managing technical support tickets
• Providing technical support for hardware and software
• Installing and maintenance of AV systems
• Implementing system and software updates from other developers, as well as automating this process
• Maintenance of wired and wireless networks
• Monitoring hardware in the network and the emergency power supply, as well as preventing possible outages
• Preparing technical documentation and writer instruction manuals for users
• Compliance with all standards, procedures, tests, and internal policies

• You have at least 2 years of work experience in a similar role
• You are familiar with the administrative and practical usage of Windows, MacOS, and Linux operating systems to a degree allowing you to diagnose and solve issues quickly
• You are familiar with remote support solutions such as the SCCM and InTune tools
• You are familiar with network- and IT security-related matters
• Your command of English is conversational and allows you to read and write technical documentation
• You are communicative, build relations easily, and are open to helping others
• Are open to working from office during the training period

• You can work hybrid
• You will receive the tools necessary for your work, such as a laptop or/ and a phone
• We can provide your home office with ergonomic furniture and electronic devices, such as: footrests, exercise balls, chairs and lumbar supports, monitors, mousepads, laptop docking stations, mice, keyboards, and headphones
• We care about the work-life balance and wellbeing of our team
• We provide opportunities for you to turn your ideas into reality and we appreciate such initiatives
• We support skill and knowledge development via internal and external trainings
• We work according to the values of DEI: Diversity, Equity & Inclusion
• We support grassroots initiatives and charities
• We offer valuable benefits, such as the welcome pack, Worksmile vouchers (200 points/PLN employees can spend on a variety of services and products from known brands available on the platform), private health care, MultiSport card, the opportunity to participate in internal and external trainings and industry conferences, and many more.

• private medical care
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• integration events
• no dress code
• parking space for employees
• G2A discount club
• external trainings paid by G2A
• welcome pack
• benefit platform - Worksmile

Rzeszów - Oferty pracy w okolicznych lokalizacjach