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Service Desk Agent with Spanish
Łódź
Nazwa pozycji
Service Desk Agent with Spanish
Lokalizacja
Łódź
, Łódź, Łódź Voivodeship, Polska
Firma
Fujitsu Technology Solutions Sp. z o.o.
Dodano
8. 11. 2024
Informacje o stanowisku
responsibilities :
processing reports of technical problems as 1st Line Telephone Customer Service,
diagnosing the problems and trying to solve them,
forwarding requests to other departments if no other solution is possible,
ensuring the quality of communication,
registering and analyzing reports,
suggesting improvements and optimizations.
requirements-expected :
fluency in English (at least B2).
fluency in Spanish (at least B2)
high-level communication skills,
familiarity with computer hardware construction,
knowledge of MS Windows 8/8.1/10. and MS Office 2013/2016/2019 package,
team-oriented attitude.
offered :
MyBenefit platform
Private medical healthcare
Sport cards
Lunch benefits and discounts
Group insurance
Glasses refund
Awards
Holiday allowance „Wczasy pod gruszą”
Virtual Trainers Team
SABA – free of any charge learning platform with e-learning, e-books, courses, and educational materials
Introduce a friend
2 happy hours per month
benefits :
sharing the costs of sports activities
private medical care
life insurance
remote work opportunities
extra social benefits
sharing the costs of tickets to the movies, theater
holiday funds
christmas gifts
employee referral program
charity initiatives
one shorter working day
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