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Service Desk Agent with Spanish
  • Opole
Service Desk Agent with Spanish
Opole, Opole, Opole Voivodeship, Polska
Fujitsu Technology Solutions Sp. z o.o.
8. 11. 2024
Informacje o stanowisku

responsibilities :


  • processing reports of technical problems as 1st Line Telephone Customer Service,
  • diagnosing the problems and trying to solve them,
  • forwarding requests to other departments if no other solution is possible,
  • ensuring the quality of communication,
  • registering and analyzing reports,
  • suggesting improvements and optimizations.

requirements-expected :


  • fluency in English (at least B2).
  • fluency in Spanish (at least B2)
  • high-level communication skills,
  • familiarity with computer hardware construction,
  • knowledge of MS Windows 8/8.1/10. and MS Office 2013/2016/2019 package,
  • team-oriented attitude.

offered :


  • MyBenefit platform
  • Private medical healthcare
  • Sport cards
  • Lunch benefits and discounts
  • Group insurance
  • Glasses refund
  • Awards
  • Holiday allowance „Wczasy pod gruszą”
  • Virtual Trainers Team
  • SABA – free of any charge learning platform with e-learning, e-books, courses, and educational materials
  • Introduce a friend
  • 2 happy hours per month

benefits :


  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • remote work opportunities
  • extra social benefits
  • sharing the costs of tickets to the movies, theater
  • holiday funds
  • christmas gifts
  • employee referral program
  • charity initiatives
  • one shorter working day

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