Currently, for our client, we are looking for candidates with knowledge of Italian for the position of Service Desk Agent.

Project information:

• Location: Katowice/ Kraków/ Lublin/ Opole - hybrid work model
• Working hours: Mon-Sun 7-22
• Languages: English and Italian
• Type of employment: long-term contract of employment

Responsibilities:

• Providing support to customers
• Responding to general enquiries
• Cooperation with other departments to solve customer problems

Requirements:

• Knowledge of English (B1) and Italian (C1)
• Knowledge of Service Now (nice to have)
• Very good communication skills
• Willingness to develop
• Ability to work independently and in a team

We offer:

• sharing the costs of sports activities
• private medical care
• life insurance
• no dress code
• charity initiatives
• family picnics
• Access to courses
• MyBenefit platform