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Service Desk Agent with Greek and English Miejsce pracy: Katowice Technologies we use Operating system Windows Your responsibilities processing reports of technical problems as 1st Line Telephone Customer Service, forwarding requests to other departments if no other solution is possible, ensuring the quality of communication,registering and analyzing reports, suggesting improvements and optimizations, diagnosing the problems and trying to solve them. Our requirements fluency in English, Greek and Polish (at least B2), familiarity with computer hardware construction, knowledge of MS Windows 8/8.1/10. and MS Office 2013/2016/2019 package, team-oriented attitude. high-level communication skills. What we offer Private medical care. Group life insurance. 24/7 Employee Support Program. Work from modern offices with parking or from home. Workation. 2 paid “happy hours” per month, adding up to 3 extra days off annually. An additional day off after using your holiday entitlement – up to 30 days of leave per year.Holiday allowance. MyBenefit cafeteria. Sport cards. Free e-learning platforms. Shared costs for professional training and certifications. Responsible business initiatives. Employee referral program. Benefits sharing the costs of sports activities private medical care sharing the costs of professional training & courses life insurance remote work opportunities no dress code parking space for employees leisure zone extra social benefits holiday funds employee referral program extra leave At Fujitsu, we believe work should empower you – not just professionally, but personally. Whether youre solving global challenges or improving your community, you’ll have the tools, support, and freedom to make a real impact. We are Fujitsu – a global leader in Japanese information and communication technology (ICT). We deliver innovative solutions, advanced technology products, and services that empower businesses to thrive and create a sustainable future. With a focus on collaboration and trust, we work hand-in-hand with our customers to transform industries, communities, and the world. Join us and take your career to the next level as Service Desk Agent. Explore the details, submit your CV, and start shaping your future with Fujitsu! We combine innovation with purpose, empowering you to bring your whole self to work. Join us and help shape a future where technology improves lives. Information clausePlease be advised that the controller of your personal data, collected in connection with the recruitment process in which you participate, is the company under the name Fujitsu Technology Solutions Sp. z o. o. seated in Warsaw (02-255) Krakowiaków 36 Street, e-mail: GDPR.Poland@ts.fujitsu.com (hereinafter: „Data Controller”).Your personal data will be processed by the Data Controller for the purpose:•Conducting recruitment processes pursuant to art. 6 clause 1 "b" GDPR, i.e. the need to take action at your request, before concluding the employment contract. Processing for this purpose will take place until the end of recruitment for this position.•Carrying out recruitment processes in the future for positions other than those for which you are currently recruiting, if you express your voluntary consent, which will be a prerequisite for processing resulting from art. 6 clause 1 "a" GDPR. Processing for this purpose will take place for the time during which the Data Controller will have positions for which, due to your education and experience, your candidacy may be taken into account in the event of recruitment, however, no longer than until you withdraw your consent.•Pursuing claims and defense against claims arising from recruitment processes in which you will participate - based on the premise of art. 6 clause 1 "f" GDPR, i.e. the justified interest of the data controller described above. Processing for this purpose will take place until the expiry of the limitation period for claims, and in the event of the initiation of proceedings from such a claim - until the final termination of the proceedings.Personal data will be transferred by the Data Controller to public entities, if the obligation to provide it results from the generally applicable provisions of law. Please also note that you have the right to request from the Data Controller:•access to personal data,•rectification of personal data,•delete personal data,•restrictions on the processing of personal data,•the right to object to the processing of personal data,•the right to transfer personal data,•the right to withdraw consent – in the case of processing your data based on the premise of consent,•the right to lodge a complaint to the President of the Office for Personal Data Protection in connection with a breach of personal data protection.The rights listed in points 1-7 above can be realized by sending an email to: GDPR.Poland@ts.fujitsu.comProviding personal data by you is voluntary, but necessary to participate in the recruitment process.