Want to work with teams who achieve together and with technology that is shaping the way the world learns and lives? Come and #ShapeYourWorld at Fujitsu! We are the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. We use our experience and the power of ICT to shape the future of the global society together with our customers. Were looking for a Service Desk Agent with English, an extra communicative person with a team-oriented attitude. Sounds like you? Read the offer, leave your CV and shape your career with Fujitsu!
responsibilities :
processing reports of technical problems as 1st Line Telephone Customer Service,
diagnosing the problems and trying to solve them,
forwarding requests to other departments if no other solution is possible,
ensuring the quality of communication,
registering and analyzing reports,
suggesting improvements and optimizations.
requirements-expected :
fluency in English (at least B2).
fluency in German (at least B2)
high-level communication skills,
familiarity with computer hardware construction,
knowledge of MS Windows 8/8.1/10. and MS Office 2013/2016/2019 package,
team-oriented attitude.
offered :
MyBenefit platform
Private medical healthcare
Sport cards
Lunch benefits and discounts
Group insurance
Glasses refund
Awards
Holiday allowance „Wczasy pod gruszą”
Virtual Trainers Team
Free olearning platform with e-learning, e-books, courses, and educational materials
Introduce a friend - recommendation program
2 happy hours per month and 3 additional days off per year
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
life insurance
remote work opportunities
extra social benefits
sharing the costs of tickets to the movies, theater
