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Service Delivery Manager (SAP, S/4 Hana Transformation)
  • Wrocław
Service Delivery Manager (SAP, S/4 Hana Transformation)
Wrocław, Wrocław, Lower Silesian Voivodeship, Polska
Capgemini Polska
19. 3. 2026
Informacje o stanowisku

Service Delivery Manager (SAP, S/4 Hana Transformation)

Miejsce pracy: Wrocław

Technologies we use

Expected

  • SAP
  • S/4HANA

About the project

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

As an engagement manager, you are responsible for outcomes. You create and own an environment which enables rigorous project management, financial accountability, drives innovation and sustainability. You will spearhead your team’s and Capgemini’s capability to deliver quality projects and services and foster lasting client relationships.

Simply put, as an engagement manager at Capgemini, you will be the trusted advisor for our clients and a thought leader for our people.

Your project

Join the GDC (Global Delivery Center) and become a part of the PBS (Package Based Services) department, a team of over 300 SAP specialists. We combine deep technological expertise with strategic business consulting, delivering innovative solutions to global enterprises, including Fortune 500 companies. Working across diverse industries, we support our clients in achieving their business transformation goals.

Your responsibilities

  • Lead and manage S/4HANA transformation programs, including S/4HANA greenfield implementations and run services.
  • Oversee projects and services end‑to‑end: from initiation to closure, ensuring on‑time delivery, quality, and client satisfaction.
  • Act as the primary client contact, nurturing strong relationships and ensuring clear, effective communication.
  • Manage project budgets, forecasting, and financial reporting with full financial accountability.
  • Monitor and optimize service KPIs, ensuring ongoing operational excellence.
  • Collaborate with cross‑functional, multinational, and distributed teams to deliver high‑quality outcomes.
  • Ensure alignment with industry trends, regulatory requirements, and compliance standards while acting as a trusted advisor for clients.

Our requirements

  • At least 5 years of project management experience in SAP environments, including S/4HANA transformation and greenfield implementation projects.
  • Strong knowledge of SAP Activate Methodology; certification preferred.
  • Proven ability to manage executive‑level stakeholders as well as delivery teams.
  • Excellent communication and interpersonal skills, enabling effective client and team management.
  • Experience with agile delivery methods and agile‑at‑scale frameworks (e.g., SAFe).
  • Demonstrated financial accountability, including budget management and forecasting.
  • Innovation‑driven mindset with the ability to navigate complex, fast‑changing environments and deliver results under strict timelines.
  • Fluent English is required; proficiency in German is considered a strong asset.

What we offer

  • Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card.
  • Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
  • Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
  • Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Could, IoT, Agile, AI.

Benefits

  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • flexible working time
  • integration events
  • corporate sports team
  • no dress code
  • parking space for employees
  • extra social benefits
  • sharing the costs of tickets to the movies, theater
  • redeployment package
  • christmas gifts
  • employee referral program
  • charity initiatives
  • free chat/call with a therapist

Recruitment stages

  • Interview with the recruiter
  • Competency Tests/Language Verification
  • Video call with a manager
  • Final Decision

Capgemini Polska

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Twoje dane osobowe są u nas bezpieczne. Ochrona danych osobowych jest jedynym z naszych najważniejszych priorytetów. Przetwarzamy je w sposób odpowiedzialny, ograniczamy gromadzenie i dostęp do nich, w szczególności w odniesieniu do osób, które uczestniczyły w obecnych lub będą uczestniczyć w przyszłych procesach rekrutacji. Przygotowaliśmy dla Ciebie informację o celach i zasadach przetwarzania przez Capgemini Polska Sp z o. o. danych osobowych oraz przysługujących Ci prawach. Komplet informacji znajdziesz pod niniejszym adresem strony internetowej: https://www.capgemini.com/pl-pl/polityka-prywatnosci-hr/

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